Customer Testimonials

Great service.

Knowledgeable, competent and friendly service. What more can you ask for.

Great service! Very helpful and patient when helping people find the right bike.

The staff goes out of their way to keep me with a bike that is awesome. They never “sell” me things I don’t need. I recommend them to everyone I know. Jeff has been a godsend for years. Vinnie is reliable and gives great advice, backing it up with top notch. If I have a choice, I never go anywhere else!

I was immediately greeted when walking in the store. They had patience with us since we were 2 people buying 2 different bikes with different likes and dislikes

Knowledgeable service staff, took time to explain recommendations

Jeff was great. Patient and very through.

Unparalleled attention and service by Jeff and the entire staff at Trek Coconut Creek. I had a warranty issue that was handled in a very timely manner considering the supply delays due to Covid. I'm so pleased with Trek products that I recently ordered a Checkpoint SL5 and to my surprise, was told to expect delivery in January, can't wait! I can't say enough about Trek, the staff and the store. This is why I'm a loyal Trek customer for life!!

I'm very, very happy with the Trek Verve 3 I recently bought for my wife, and for the excellent customer service I got from everyone on staff at the Coconut Creek, Florida Trek store.

I spent a lot of time looking for a premium woman's step-thru bike that has excellent components and rides with the same speed potential as it's male counterpart bike. To me, the Verve 3 is the best bike in it's price range that checks those boxes. My wife loves riding it.

I'm also very, very impressed with the staff at the Coconut Creek store. I worked mostly with Vinny, Keplar and Nelson, and would hire any one of them in a heartbeat if I were running the shop. But every person I came in contact with at the Coconut Creek store was friendly, knowledgeable, and had a real interest in helping me have the best buying experience possible.

Thank you Trek, for the quality of your product and for the quality of your support team at your Coconut Creek, Fl store.

Awesome store and excellent service.

I was greeted and taken care of right away each time I visited the store.

great job

I dropped off 2 Giant brand bikes for repair and was greeted by knowledgeable, friendly staff. Repair were done quickly and properly.
I live nearby and I'm glad your store is so close for repairs and accessories when I need them,
I have already recommended your store to several friends.
I dealt with Jeff who was a great representative for your store.

Excellent staff without any of the typical pretentiousness bike shops are notorious for. Vinny and his staff are all very knowledgeable and also clearly care about people riding bikes. This is my new LBS, despite the fact that I drive past two shops to get there.

Vinny provided excellent customer service and very helpful.

The staff is awesome, the products are great and Dan Titus liked us..he REALLY liked us!

Awesome service

The people. Kepler, Nelson & Vinnie went above and beyond to get me hooked up with my first bike in 40+ years. Nelson was very patient in letting me test ride a number of bikes before eventually choosing one. He also didn't try to sell me everything or the most expensive accessories in the store. Vinnie was great with the technical questions I had and very instructive on all things bike related.

GREAT JOB GUYS and thank you!!!!!!!!!!

Name removed
Coral Springs, FL

The two guys were polite and quick, I love that approach; thank you!

Nelson did an excellent job of helping us with our purchase. The following day Vinnie helped us with a bike rack purchase and he also did a great job. When I decide to upgrade my bicycle I will chose this shop. Thanks Name removed

The staff in this store were such a breath of fresh air! I only wish I had known about the store a few weeks before to have purchased my bike from there. The staff alone will keep me coming back.

Mr. Jeff and his crew are the best. Good friendly service, knowledge of the product.

Close to home and staff friendly. Good supply of items

Great service - friendly and very helpful

Vinny is very knowledgeable and helpful when selecting a bike and other accessories.

Great customer service!! Jeff was very friendly and extremely helpful!

Nice people. Great service

Fast and friendly service!

Your guy named Vinny is by far the best advisor and sales person your store have ever had, very professional didn’t try to push anything I don’t really need and was very knowledgeable about anything on bicycle or riding outdoors.
If I could give a higher score I would just because of him!!

Very nice, good customer service