Customer Testimonials
We have no issue on the their routine delivery services as we have expected.
Nice people and expedited service
Superior/Osterman's recently performed a major service on my propane tank. The tech (Mark) was very knowledgeable and super efficient. He was also very patient with me and answered all of my questions.
The very next day they filled the tank (thanks Lynna!) even though it could've waited a while.
Then the service manager called to make sure all was good.
The quality and timelines of their service was amazing. Many thanks to Superior/Osterman's!
You showed up in a timely manor.
Knowledgeable, friendly people.
You are reliable and dependable.
Reasonable, dependable.
Ability for company to view my tanks gas volume without me calling them
Always dependable, quick with service, friendly staff, responds in a quick way.
Very friendly, prompt service. Price is slightly more than some companies, but I tried to switch once/twice and the other places just don't do business right
Very professional! KC
Service is excellent
You deliver without my calling you. However, I was told my tanks were being replaced five years ago and it was not done. I’ve been a customer for 20 years.
Always here when we need them.
Service is great and customer service is easy ro work with. any problems are dealt with right away.
TIMELY, EFFICIENT,
Products are good. Most important to me are the people I deal with at Osterman located at the Pittsfield office. Great service, friendly….pleasure to deal with !!👍
The service has been helpful and reliable for a number of years.
I appreciate that there is always a human being working when I call on the phone who is extrememly competent and kind.
Deliver what we order when we order it. Very professional.
A representative from the Pittsfield office, Ray, contacted me regarding my disappointment in recent pricing compared to competitors in the Pittsfield area. We discussed this at length and as a valued customer Ray made some adjustment to future deliveries. Ray, like other people I have met in the Pittsfield office were very helpful during my change over from oil heat to Propane. I recently added a propane operated emergency generator that test runs once a month. I appreciate the opportunity with speaking to Ray. Thank you.
good and timely service with decent and competitive pricing
Dependable
Friendly
Professional
Automatic service- easy
Easy to work with.
very simple to deal with.
Can count on you to fill our tank on a regular degree day basis.
Your customer services gals are terrific.
I recently bought a new house that runs on heat on propane gas. Customer service was very efficient and prompt to respond to my needs.
The service has been very good.
Good customer service. Willing to give me the best price possible for my usage.