Customer Testimonials
Great bike accessory product selection and quick turnaround time on shipping.
Great service. Fast response. We had a part break on our bicycle rack while on a cross country trip. Martins bike shop was right on it and had the new part shipped to Idaho the next day.
We would and do highly recommend them!!
Quality products and services at reasonable prices.
They are very knowledgeable and nice to deal with.
I have an older bike that needed some attention. Earnest evaluated it and we discussed each option along the way. I'm *very* pleased with the service I received and the price was very affordable. I'm super excited to get out riding again! They also have every type of bike for sale (traditional, electric, etc.), a lot of biking accessories and great merch - Finger Lakes jerseys and water bottles, plus very cool handlebar bells! You should stop in! :)
Love our Velotric electric bikes. Very happy with Martins service. We have referred several individuals to Martins. Will continue to!
They rebuilt my Rock shock Reverb drop post it was worth doing it works great
I've bought a few things in person and I've bought other stuff online. For a local shop their online sales are great, prices are competitive, shipping is fast. People that work there are nice. What else can you ask for?
The experience of the owner and his exceptional service
Great service, great people.
Excellent service! Very qualified bike mechanics!
All the information and product knowledge that was explained about the bikes that I was interested in. Nothing was rushed and I feel very comfortable in my decision and will definitely recommend Maritn’s to anyone considering a bike purchase.
Bikes are high quality at a good prices! Owner very knowledgeable and helpful! Took great care of us!
Wonderful experience!
Very knowledgeable, helpful, and answered all questions. I will be recommending them to everyone!
The employees were incredibly nice and helpful. Took the time to make sure all my questions were answered and even went further to explain things that I didn't even know to ask. Great products, great selection, and incredible prices. Would definitely recommend. 10/10 stars!
Good bike collection, excellent customer service,
Great service and friendly. Nice display of Trek bikes. Edward Martin very helpful and gave me excellent service.
I felt ell taken care of. Staff was helpful and work order was completed in a timely fashion. I would definitely recommend them to anyone who needs assistance on purchasing a bicycle or accessories for a bike. The store has a very large inventory and staff is also willing to order many things if the shop doesn’t have them.
Very friendly and helpful dealer. I look forward to stopping by there again in the future.
Friendly! Love our bikes
Very helpful, great selection of bike gear
Great products and knowledgeable people.
I wanted a Velotric Summit 2 and Martin's got one in prior to its release. It was put together and ready for me and I was riding it before Velotric officially released it. Bike is great and service is great. I will be using Martin's for all of my cycling needs.
They are hands down the best in the finger lakes Go now
So helpful and great information about the bike
Martins Bike shot is excellent.
knowable owner, clean and attractive facility, excellent product line and friendly environment.
The service that was recently provided was excellent.
Ernest and staff are professional.
An out of state purchase/delivery was flawless and couldn't have been easier.
Good stuff. Good service. Staff are great.