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Patient Testimonials
Great staff. Very caring and helpful. Professional. Very sweet.
Dr. Neirous Joseph is the best. I’ll recommend her to anyone who’s looking for a Family Primary Doctor.
Convenient location, good parking, pleasant and competent staff, ease of making appointments, and pleasant waiting room.
I like that everyone is very nice when I go for my visits. I also like that Dr. Alvardo takes the time to talk with me and listen to my concerns.
Friendly, helpful staff and Dr. Alvarado is great! She takes time with patients and listens. Office is clean and well ordered with minimum wait times.
Love coming here, all the people who work there are amazing! So friendly and sooo helpful! Do not have to wait long before seeing Doctor! I would recommend Baptist Primary Care to my relatives and friends!!
I am always treated well and with sincerity whenever I visit.
Dr Joseph
kind, and efficient
We have been going to Baptist Primary Care @ Intercoastal West for many years, and we will continue to go there because Dr. Joseph and the office staff are the best. She listens to you and takes the time, and you don't feel rushed. Dr. Joseph is the best Primary Care doctor I've ever had. I recommend them to anyone.
Everyone is friendly and Dr. Alvarado is very responsive and never makes me feel like a nuisance
I Feel Dr Shah is an excellent Doctor.
Dependable, efficient and caring staff. Dr. Joseph has been my primary care physician for over 10 years. She changed locations several times but I will always follow her.
Dr Joseph is very patient and knowledgeable. She explains everything and takes the time to answer all questions.
very nice and caring staff
Great Dr's and staff. Wonderful, attentive and professional.
Location
Friendly
Everything
The employees are very professional and friendly. Dr. Joseph is the best. She takes time to listen and explain everything for you to understand. She is patient and caring.
Professional staff, kind, caring and understanding.
Why aren’t the doctors and other providers better linked. There seems to be no sharing of data or patient information.
Dr Alvarado - knowledgeable, listens, friendly, thorough
Always on time. Dr. Alvarado always has reviewed the records so the conversation flows easily. The use of AI helps to speed answers to questions.
Very efficient!
Staff takes time to get to know patients. Much appreciation for taking time to explain things and attention to details.
Fun as balls
Dr Joseph and the staff care about their patience. Bonus, it is close to my house.
Everyone is friendly. I always feel welcomed!
Dr. Neirouz Joseph is a great Primary Care Doctor at Baptist Primary Care-Intracoastal, West Jacksonville, Florida. Her staff is fantastic, above board. The office is a great place to get an appointment easily, and following up on Labs and appointments is easy. The fact that they send the lab request to Baptist South makes it easy to get the Labs done without problems. When necessary, getting an appointment and a referral for specialty care is mutual.

The staff is friendly and Dr Joseph is very thorough and professional.