Baptist Primary Care-Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville
FL 32250
United States

Patient Testimonials

Report a concern   September 3, 2026 — Rated 10 out of 10 by W.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

The level of professionalism evident in the the staff is outstanding.

Report a concern   September 2, 2026 — Rated 10 out of 10 by G.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

, friendly people & my precious doctor

Report a concern   September 2, 2026 — Rated 10 out of 10 by E.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

I like how modern the office looks compared to the Lakewood office location had been previously going to. The rooms and the waiting are bigger and there is ample parking.

Also, my doctor, Kristine Santiago is by far the best doctor I have ever had. Major kudos to her. She has been my doctor for several years going back to when she was working out of the Baptist Health Lakewood location.

Dr. Santiago is such a great doctor that I plan to keep her as my primary physician after I move out of state. Her level of care is worth me traveling back to Jacksonville for my exams. The way I see it, there are good doctors and there are rock star doctors. Dr. Santiago is a rock star.

I don't remember her assistant's name but she was also very nice and professional. Overall, I can say that from here on out, that office and Dr. Santiago are my primary options for healthcare, even it it means flying all the back to Jacksonville from Las Vegas.

Report a concern   September 2, 2026 — Rated 10 out of 10 by S.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Santiago and her staff is unmatched anywhere in Jacksonville. Her generosity with her patients and her ability to listen to her patients is like no other doctor. Her staff cares about the patients too which is hard to come by. I will not go anywhere else for my care.

Report a concern   September 2, 2026 — Rated 10 out of 10 by R.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

The people

Report a concern   September 1, 2026 — Rated 10 out of 10 by F.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

I love the staffing. I love how informed they are how quick they are to help their insight on procedures and services and medication.

Report a concern   August 31, 2026 — Rated 10 out of 10 by M.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Great doctors and very knowledgeable, office staff is very helpful.

Report a concern   August 29, 2026 — Rated 10 out of 10 by E.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

I think Dr Santiago is a wonderful doctor. I will go where ever she is.

Report a concern   August 29, 2026 — Rated 10 out of 10 by H.Y. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Joseph is fantastic, but the other ladies are the best to work with. They are hoots, more fun. The whole group make you feel wanted.

Report a concern   August 28, 2026 — Rated 10 out of 10 by A.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

I had a virtual appointment

Report a concern   August 27, 2026 — Rated 10 out of 10 by J.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everything is excellent

Report a concern   August 27, 2026 — Rated 10 out of 10 by B.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

Its beautiful and the people are great.

Report a concern   August 27, 2026 — Rated 10 out of 10 by M.V.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

Greatly appreciate Dr Joseph for her patience and thoroughness in reviewing my tests, my treatment plan, and the time she takes to explain anticipated results. Her encouragement and support mean the world to me. Grateful for her patient care and concern
And the results speak for themselves.

Report a concern   August 26, 2026 — Rated 10 out of 10 by D.F. Baptist Primary Care-Intracoastal West
What do you like about our office?

The personnel is phenomenal! The space is cheerful and comfortable. I love the artwork on the walls. The entire experience was pleasant.

Report a concern   August 26, 2026 — Rated 10 out of 10 by E.V. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Santiago

Report a concern   August 26, 2026 — Rated 10 out of 10 by C.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

My doctor, Kristina Santiago! The staff was very friendly too

Report a concern   August 22, 2026 — Rated 9 out of 10 by C.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

The young lady at the desk during my exit was polite, personable and friendly. Also, the Nursing assistant for my Dr. was caring.

Report a concern   August 22, 2026 — Rated 10 out of 10 by K.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly, helpful. Worked me in without appointment. Dr. Joseph and her staff always listens.

Report a concern   August 22, 2026 — Rated 10 out of 10 by V.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly, professional, and patient focused.

Report a concern   August 22, 2026 — Rated 10 out of 10 by C.S.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Clean, friendly and professional staff. Dr. Santiago is worth the drive!!!

Report a concern   August 21, 2026 — Rated 10 out of 10 by R.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

location … ease to make appointment ….supportive staff … excellent doctor … lab relationship

Report a concern   August 21, 2026 — Rated 10 out of 10 by C.L. Baptist Primary Care-Intracoastal West
What do you like about our office?

Love Dr. Alvarado and the staff is great!

Report a concern   August 21, 2026 — Rated 10 out of 10 by J.P. Baptist Primary Care-Intracoastal West
What do you like about our office?

Las atenciones

Report a concern   August 21, 2026 — Rated 10 out of 10 by R.W. Baptist Primary Care-Intracoastal West
What do you like about our office?

The staff was very nice and the office is new and clean. Dr.Alvarado is a good listener. I definitely recommend this office.

Report a concern   August 21, 2026 — Rated 10 out of 10 by A.V. Baptist Primary Care-Intracoastal West
What do you like about our office?

The Doctor

Report a concern   August 21, 2026 — Rated 10 out of 10 by S.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

The support staff, the nurses and the doctors. They’re all amazing.

Report a concern   August 20, 2026 — Rated 10 out of 10 by G.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

Professional and cordial office. Highly skilled doctor that listens and understands patients.

Report a concern   August 20, 2026 — Rated 10 out of 10 by C.K. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Santiago is amazing! A breath of fresh air. Very through.

Report a concern   August 20, 2026 — Rated 10 out of 10 by H.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

Great location. Staff was friendly and efficient. Dr Santiago was on time and very thorough. Answered all my questions patiently. Highly recommended.

Report a concern   August 20, 2026 — Rated 10 out of 10 by S.N. Baptist Primary Care-Intracoastal West
What do you like about our office?

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