Customer Testimonials
Competitive pricing,excellent service
your service technicians are very helpful and friendly. Tanks very well kept
Office staff and drivers are very friendly and helpful, they work with you.
Professionalism combined with fantastic customer service. No matter who you deal with throughout the company it’s a pleasure.
service/employees always great.
Great delivery people great billing people thank you for everything
I have been a customer for a very long time! Very happy with the staff that serves Green Pond!
Been with them since 1984. Wouldn't do business with anyone else!
Always managing our propane and live persons available by phone.
Fast service. Friendly receptionist.
you fill my tank on time
Great customer service
Respond quickly to request for delivery, and keep us up to date on bill status, credit status, and tank propane level.
You never let us run out!!!
Quick response thank you
Fast service and very dependable.
Fast, precise, recommended.
dID A GREAT JOB RESOLVING MY PROBLEM
Efficiency
Calls are answered fully and informatively. Tank ran empty, (again, seems to be yearly) the woman answering the call explained the process of an ON CALL employee being activated to service etc. Gentleman arrived well before estimated arrival : )
He made the SMART decision to bring a tank truck instead of a temporary fix of 24 gallons that would require another employee and vehicle to finish the job another day. Possibly causing angst for the customer. John should be rewarded!
Service is always top shelf.
Communication
Various methods
Text, email and voicemail
Response Time
Set price during winter
Everything
The office staff is always helpful and we appreciate the monitor, it gets filled promptly when needed.
Thank you
Reliable
Very Timely, Very professional. All questions were answered.
The people the quality of service
The propane was delivered automatically so that I didn't have to watch the tank level constantly like I used to do before I replaced the tank with a more modern one. I have a propane fireplace and with this cold weather, I am using it more than usual, so it was a relief not to have to worry about running out.
Customer-focused at a high level with multiple options to manage accounts & services, whether via direct person-to-person phonecall or automated online management.
Friendly and helpful staff.
Friendly delivery guy