Customer Testimonials
Everything
Remote, easily done automatically
I can always trust Eastern is there for me —that I can be assured of a full tank , a warm house, and emergency service if needed.
So thankful for you!!!
immediate response to needs
As of now, the service was very good. No complaints. Delivery person showed up on time. Very helpful in answering questions patiently.
Prompt on dealing with issues that arise and pleasant to talk with.
Very pleasant experience in communications with their staff.
we have been with them for about 40 years and my parents used them before me about 15 years
It's easy to communicate with my account representative and our delivery driver is the same. It's nice to deal with the same people that are familiar with my account.
No problems at all
They are very knowledgeable, courteous, & reliable.
A discount was offered to me-
By one Rep-
In the past, I was OverCharged-
By another company-
So, I appreciated their
Good will-
Customer service is great.
Thank you for the recent delivery of propane.
It was helpful to get the propane without having to call for it.
I am glad you
Accept payments on Saturdays.
It helps with the busy schedule on the weekdays.
Have been using you guys for 14 years and I am yet to run out of gas.
Prompt and courteous service.
They tend to monitor when I may need propane.
The many people that handle my phone calls are very pleasant
and understanding.
Very satisfied...been customers for twenty years..
Great service
Auto delivery
Customer service especially Dale!!
Also delivery is very dependable,
I have been with Eastern Propane since 1983. I always recommended the Company. Since sold to Superior, the Company is getting less positive feedback from me. I feel I don't like the telephone set up anymore. I don't like it that the Company does not do Service anymore. I believe I had always been on the Budget Plan-and-it got more complicated in the present. Less and less seems to be the case. I do like the Delivery Men-always professional. I do like the auto delivery set up - always on time and when needed.
Good with deliveries, rates are reasonable and, great customer service.. overall rating 9.9 With 10 being the highest
Price and service don’t like paying rental fees or hazmat fees
I have been always reccomending tøy r company fp
Efficient, friendly service.
was great to see my delivery within 2 hrs
Polite delivery guys. Always willing to engage in conversation while filling tank. Just small talk about their jobs, the delivery truck, route, etc.
Office staff is always helpful if I call with a question about a bill or (in the past) helping me plan for the installation of a gas line to a new propane fireplace. Job was done and very pleased with your work.
Reasonable propane prices
Auto delivery when necessary I did not like price of propane