Customer Testimonials
Excellent service and a quality product
Great overall service front start to end
Professional
Called inquiring about propane for a generator. I was impressed with the pricing and customer service throughout the entire process. Most propane companies don't want to deal with you because you only use propane for an emergency generator. Not Eastern they were fair and honest.
I am happy with the service provided, but have a problem with billing. When a propane delivery takes place, I receive a bill. I always write a check and mail it in within 24 hours, but a week to ten days later I receive an invoice by e-mail. Am I supposed to wait to get the invoice before paying the bill? Why then am I given a bill at the time of service?
Your local office have been very helpful
The delivery guy is always so nice and friendly. Office staff always very nice to talk to.
Customer service is always very helpful. and never have to worry about running out of propane delivery, Thank you!
Reliable service and delivery.
We’ve never run out of propane
Friendly, efficient service with fair prices. We love our delivery man, Kevin! He’s been very helpful
Very fast and professional unlike my previous propane company that took over 3 weeks for a service call
Not good on fixing there products when faulty. They continue to give you propane when you did not order any. Prices are always high when competitors are lower.
So far everyone I have felt with has been very professional and willing to help
Helpful Employees
Both technicians were very professional and knowledgeable. The job went smoothly and was completed in a timely manner.
Accessible.
Very easy to work with you. Phone calls are answered promptly and work is done on schedule.
Always get propane when I need it fair price in a tough markit
I have always been satisfied with your service
Understand financial hardship during high energy costs.
Excellent quality reliable service. Would recommend them to anyone.
Love Eastern Propane's staff - deliveries are on time, customer service is very helpful. I gave you a 9 because you can't get your budget plan, automatic payments straightened out. I had to stop it because you kept charging my credit card over $500. I would call, customer service would reverse the charge only to have it happen again. Let me know when you fix it and I'd like to go back on it rather than get hit with a $1,000 charge for a 4/26 delivery!
Everyone is so friendly.
The service is good
Great knowledge people and very courteous!
They came on time and really tried to solve a problem!
Excellent service...Don, our delivery comes automatically and could not be any nicer.
Very satisfied.
michael eulo
Very responsive!
On time delivery
Real people working locally to answer your phone calls and making decisions