Customer Testimonials
Extremely professional and efficient. Everyone went the extra mile to get us set up with our new service.
I highly recommend!
Good price and quality fuel
Delivers ontime, and good customer service.
Easy to communicate with. Proffesional service people.
Always reliable, I never worry about propane delivery! Safe and warm !
always solve any problem while I'm on phone
Sue is your biggest asset. She has resolved issues and creates customer confidence. I have been with Eastern propane for almost 30 years (January 1996 at 33 pheasant walk in Sparta NJ) and she and the local team here are the best.
Anytime I have called the office they have always been pleasant and helpful.
Deliverty team excellent…
Seems silly to me that there is no coordination by the scheduling staff when delivering to others in our area… particularly delivering to one of our tanks on a given day, then delivering to our second tank shortly thereafter.
We've been a customer since 1986. While changing propane companies isn't an easy process, there really have been no compelling reasons to look elsewhere. An occasional check of competition prices shows some potential for savings with other companies, but these are not material enough to go through the pain of change.
That said, the service is always on time and the service techs are always professional. The pre-merger Eastern, which included the Nicholson family among others, was always an organization that provided support for local community organizations in the Oak Ridge / Sussex County, NJ area, including the local Boy Scout council, which, as a 50+ year member of the organization, was important for me.
Like the automatic delivery.
Professional service
I like the fact that you allow customers to purchase a way to lock in a price per gallon for a year. I also like the auto fill feature so you don’t run the tanks empty.
Your drivers are great and careful backing in our difficult driveway. We really appreciate it.
The accuracy and the timing of the delivery
Timely and friendly service
Service is always prompt and courteous. Dispatchers are friendly and accomodating.
Very quick to respond, and you can always get a real person on the phone!!
Good customer and delivery service
from start to billing you're number 1
Price and service
I've had eastern propane since my second house and now my apartment. I wouldn't have it any other way. Eastern propane is the best
EVERYTHING!!!
When I call to pay my bill. The people on the phone are nice and helpful
automatic delivery is terrific.
Great service! Called in to make a payment and request a delivery, Audra took my call and provided me with an ETA for delivery. Within an hour the driver was in my driveway to make a delivery, was not expecting that. He was quick and respectful of our property even made sure the hose didn't hit my husbands car.
Friendly home town service.
Prompt reliable service. Comparative pricing.
excellent service fantastic phone people and delivery man. great company
Great customer service.