Customer Testimonials
No hassle auto fill, nice, older gentleman delivery tech! He's very fluent in knowledge about propane, equipment, and use! He got our antiquated tanks replaced! Online bill pay is convenient.
You always deliver the propane in plenty of time so that we don't run out for our fireplace.
Good customer service, consistent delivery and reasonable pricing.
A person answers the phone
Friendly and knowledgeable delivery person
Quick delivery when request fill up
I am new to Hewitt nj . Eastern gives me Exceptional customer service. Always introduce themselves. ran out of pro[pane on Thanksgiving . Called and came immediately to fill our tank.
Quick and easy
The service is great
Local customer service in West Milford extraordinary today i believe her name is Natale.
The Representative was on time. He courteous and knowledgeable.
Great service!
Always ready to listen and help. Get pleased and thankful!!
As a first time nervous propane customer you have been very reassuring and responsive to my questions and completed a safety check. You also kept your promised rate for my first fill - despite having to have two visits. This was greatly appreciated; when I rented I had no idea the tank was empty when I moved into my new home.
Professional phone and in person service.
Thank you.
Service is consistent. In 18 years, have never run out of gas. Account history and bill pay online is easy. Of course, I'd like to see lower prices for propane, but the market is what it is.
I never have a problem with my delivery or my driver!!!
Responsive service.
Nice company to work with.
Deliveries are on time and serviceman is very polite.
Automatic tank refill. Courteous and efficient customer service.
Great service
Office staff is exceptionally nice and informative.
Fast and easy
Good customer service, willing to work with you especially on pricing increases. Deliveries made within a resonable time from order.
Very customer friendly, especially at a local level. The $20/month tank fee remains frankly, questionable.
After submitting my survey, Natalea followed up with an email and a phone call the next day. It was a pleasure to speak with her. Natalea was able to correct the issue I was having.
Thanks,
Douglas Vince
Reliable and great customer service.
The remote reader, so they know when you're getting low on propane.
Good customer service and timely delivery
Fair prices. Never a problem with the service. Always nice people to deal with.
Scott gave us excellent help setting up the location of our tanks and details of the entire process of installation of our standby generator. Your delivery team was great getting the tanks delivered and the propane turned on. Overall your team did an outstanding job!
Natalie followed up on a mixed satisfaction survey and explained less costly propane options.