Customer Testimonials
Service has always been on time and professional. Customer Service is great to.
You came and quickly!!!
Automatic monitoring, consistent communications via text & email, competitive pricing & great customer service.
They delivered propane even with problems with road closures due to the storm. We were still on generator power and running low and they went out of their way to deliver it to us. Great company, and great drivers.
Great service and on time.
I wish you would go back to having the same delivery/driver work a standard area. It was so nice see the same driver with every delivery. The driver would know where the tank is located, and knew how to navigate our long driveway.
Your customer Seth’s always been helpful. Your deliver have always been on a timely basis.
Very reliable service
Highly responsive
Very attentive. I recommend you all the time
Prompt delivery. Dependable, competing prices.
Easy to deal with. Prompt installation and delivery.
Always responsible and responsive
Delivery person came on time and filled up tank properly.
Personable competent and rapid service
Great delivery people. I never run out of propane!
The service is efficient and on time every month. When something is wrong, the driver reaches out and works with me to take care of it.
Eastern’s staff was very professional, personal and receptive to my inquiries about switching from a competitor. Unlike my former propane supplier, i was able to speak with an actual “Person” everytime I called versus computers, long wait times and very very delayed callbacks from (Amerigas). The office staff, field supervisor and install crew were top notch . Eastern’s pricing was outstanding and fair and the senior citizen discount was a welcome surprise. I totally recommend Eastern Propane for business and residential customers looking to save money and send a message to the market Propane Company giants and return to a provider with excellent customer service and pricing.
I've been with you guys 45 years you haven't let me down yet thank you
Reliable and Friendly service for the past 31 years. Thank you.
Your customer service team is always very pleasant and helpful. Always!
Your delivery response time is always prompt
Drivers are great
All good!! Thank you
I received my first delivery today. Everyone was fabulous Scottwilliams who came out to do. The initial field review was so helpful. The technicians were so nice. I'm looking forward to cooking and enjoying Propane no more electric.
install technicians were very professional.
Bend useing them since 1981 never has a problem
Reliable service for many years
Easy to speak with a person
Helpful
Very satisfied
Very easy to set up an account and the inspection technician was friendly and helpful
I felt the team was friendly and helpful. When I asked for a change, they were supportive and acted quickly.
Your staff are terrific. The man who came to check the tanks for leaks was very thorough and knowledgeable; and the young man who came to make the delivery was helpful in explaining about the tanks themselves.
Very good customer service

Friendly service reps and good customer service