Customer Testimonials
Design is easy. I think customer service is great but could improve with more phone calls and less emails. Details are sometimes hard to convey through text and a quick phone call would be great.
everything!
My church has ordered several banners and yard signs in the past few months. We have been very happy with the quality of the products, the speed of delivery, and the overall professionalism of the company associates. We are already planning our orders for several upcoming events in autumn.
I always receive the best service from Cathy.
It was very nice to be able to talk to an actual person through out the ordering process, to receive phone calls instead of only email responses. Thank you.
Customer service is amazing :)
Decals are perfect, exactly as needed.
Quick response from Cathy and fast production time and shipping.
Jenifer was very helpful with the ordering process. The website is not very straightforward. It looks like there are a dozen ways to order the same sticker and it is unclear if it would give the same result.
The vehicle decals were easy to order and came out great!
The website was super easy to use and the whole process of design finalization and proofing was made super great by Joe Christman. Excellent service all the way around.
Stellar customer service and high quality products! Thanks!
Kalie Peters was WONDERFUL to work with. She understood that I knew nothing about what I needed (outdoor decal for food trailer) and she walked me through each step.
Simple, Easy
Joe and Mike were super helpful. Very easy to order.
Professional employees and very knowledgeable
Seth was awesome, took care of my decal in a quick and professional way.
Bridget was very helpful with answering all my questions and then helping me reorder my decals a second time because I decided I wanted them on the outside of the window after seeing them installed.
They turned out great and I'm very happy!
The email response was very quick and addressed all of my concerns on deliveyr timing.
The people remained in contact with me and were able to give immediate feedback and help.
Online process was simple.
Decals.com reached out to me when they saw the lower quality of my artwork to see if I had anything better before they ran the order.
I received my items in a reasonable time frame
They looked great and served their purpose.
What's not to like?
I was thrilled and should I need more, similar items I'll be sure to use Decals.com again
Very EASY !! To complete order !!
Thank you
Very easy and clear
It was quick responsive and you reached out directly and quickly executed changes to the order. The proof process was quick, efficient, and straight forward.
First, the customer service. Liz was amazing. Very personable, knowledgeable, and efficient. She walked me through the entire process and made sure to answer all of my questions and make recommendations based on my input. She provided options, not obstacles. The hand-written thank you card was a nice touch. And this wasn't a huge project either. If that is the kind of service that someone gets with a $130 order, imagine how they will take care of you for a much bigger project.
Second, the product. Great job. The art design team was able to quickly make adjustments and ensure that the image would be able to be printed with superior quality. Thank you so much for doing that! The decal arrived within the estimated delivery date and the quality of the decal seems like it will last.
Last, I want to personally extend my gratitude to the entire team (as this was an anniversary present for my parents) and I look forward to bringing more projects to you in the future.
Best,
Matthew Frost
Your site is easy to use and your team is helpful.
The ordering experience was good. But the grommets were not placed correctly. Will be installing additional ones to accommodate the hanging placement.
What fantastic customer service including clear expectations of what's needed for me to get the best possible decal.
Everyone was very helpful and quick to respond
The ordering process was easy to understand and process. When there were questions I was contacted by Jennifer and she made sure that I was getting exactly what I wanted.
The customer service is a step above all other companies that I have used in the past.
Thank you!
Tim R. Rawlins