Customer Testimonials
Andria went out of her way to improve my graphics.
Very creative with helpful templates and personal jpg if desired. Help at the help desk was amazing. Delivery was spot one with the final product perfect in every way.
ease of use
It was easy and I had a very responsive sales rep (Bridget Burkhardt)
Katie Blackwell is awesome to work with!
The personal service was so helpful - and certainly much more than I expected from an online service. My rep Kristine emailed me directly about quality issues - and even identifies an error that I made to the file! I can’t recommend the service enough.
I highly recommend Banners.com -- your customer service team has always provided me with excellent customer service (when I need it). The website is easy to use, and all pricing information is clear and easy to understand. As a graphic designer, I am able to upload my own designs easily, and the finished product always matches my expectations. I've used banners.com for many years now as Marketing Director for a military non-profit association, and in my own personal life -- I typically order pop-up displays, banners, and tablecloths. OH, and the shipping is fast and reliable!
Thank you to your entire team of professionals for making my designs look great and for taking such good care of me!
Give Ashley a raise, she is the best. I send loose concepts of what I need, and she makes it happen.
Easy to talk to, professional, competent, organized, and effective.
Thanks Ashley!
-The Downtown Sailing Center
Easy to understand and to design
The service representative who helped me was extremely knowledgeable and helpful. She explained specs and limitations which helped me make an informed decision about the final product. I have not received my decals yet, so can't comment on the quality... but the service so far has been great.
I did not see on the website that I needed to upload a vector image. Please make that info more visible on your site.
Simple process. Great product. Designer calls if there are any problems with the end product. Awesome services.
Just wish I could get a discount code when I need to place an order…lol.
Personal and quick service. There was a question on the design of my order and I received a prompt and courteous call from Nick clarifying the design issue.
I order student parking permits from this company each year. Their service is the best. The process is easy, and the permits arrive quickly.
Very helpful
Y'all did a great job assisting me in getting the decal I wanted. Great customer service!
The variety of options
My experience was good regarding print quality, delivery speed, and respond from the vendor.
A couple of things could be better.
I paid for a 12x12, since the image was not a square, the print was a little smaller, 12 x 8, and that is ok. The ethical part that I would have expected, was a reimbursement for the difference. I know it was not much, but again, it is good ethics. It could have been handled differently. For example, customer placed the order, don’t charge until the size is confirmed. Then, charge the appropriate fee related to the final size. It could had been bigger, for instance, if customer representative confirmed, I could have requested to be 12 high.
The other thing, the envelope was somewhat sturdy, but not sturdy enough for how rough UPS handles packages. The decal came bended, like it was roughly handled. I recommend putting a carton board inside the envelope and adding a sticker on the outside “do not bend” to prevent the bending.
I love the sticker and was very happy w it and the customer service was good, and I got 3 extra stickers bc I only ordered one so I appreciate that too!!
Amazing customer support and guidance along the way! Fast shipping and love the decal!!! Very happy with this purchase
I am very happy with my banner. Color and font are great on it!!!
Initially communication started off rough. It had been a few weeks and I hadn’t heard anything about my order. After speaking with a manager, Cassie, she and the employee that I spoke with initially completely picked up the ball, and got my order processed as quickly as possible with clear communication moving forward. As a fellow business owner, I understand that no business is perfect and everyone makes mistakes. It’s how you handle the mistakes that make the difference. With that being said I’m extremely satisfied with my experience.
The customer service was excellent. There was an iss with my design and they were able to suggest a slightly different option that worked perfectly.
Easy to work with, and very detail oriented!
Very simple and easy to use - Quality product!
Fast service -
I liked that a company representative called me immediately after placing my order and offered personal assistance in completing the ordering process. I also liked the efficient way in which orders are processed. All communication, both written and verbal, was pleasant and courteous. I look forward to receiving my decals.
Easy to order ,fast delivery, an exceptional good experience. Thank you
Very good customer service. They got my order figured out very quickly and got the proofs sent to me the same day. Would highly recommend using them again.
Personalized service
Easy, account rep fixed my proof quickly and as I had asked.
Very quick and helped me get exactly what I was looking for