- Phone: 778-520-2480
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Customer Testimonials
Your bike rental process was super easy and quick. Appreciated the chance to pick up the bikes the evening before our ride so we could avoid the heat of the day.
Terific customer service.
Prompt shipping. Reasonable price.
great team
The best service I’ve ever had in any type of store. Great knowledge and always great to see them out on the trails too.
Excellent service après vente 👍🏻
⭐️⭐️⭐️⭐️⭐️
See google review🤘🏻
The people we dealt with were awesome.
Quality equipment and friendly service.
Very good customer service.
It arrived fast and it was exactly what I was looking for.
Good product and excellent service when we picked up the rental bikes.
Good selection and knowledgeable, patient, staff who follow up on their commitments.
You usually have everything I’m looking for.
Good selection, delivered as expected, competitive pricing (incl. free shipping!)
Very personal service, congratulation!
Great parts selection and knowledgeable staff.
The selection of products,
Quick and easy
That you had the bike mirror I wanted and it wasn't on Amazon. Thanks.
Knowledgeable personnel with a great selection of parts at a reasonable price.
Such a friendly service and was not pressured ! We could test some E-bikes for the day! Yes we bought 2 and equipment!
Great selection of high quality bikes and components for all riding levels, knowledgeable and attentive service staff, and the best lattés in town. My favourite bike shop in the area.
I would like to say that the staff went over and above helping us choose our first E-Bikes. Excellent service from them, they were helpful and made our dream of owing an E-Bike come true. I can't say enough about the guys......we are excited to try our new bikes and explore new trails. Well done guys! We will definitely tell people about North Star and the wonderful staff.
Excellent customer service every visit!
Friendly staff, and reliable ebikes. It's our annual tradition to kick off our summer with a bike ride to Kimberley that always starts at North Star.
Guys in the shop were friendly, creating a comfortable environment. Also very thorough with inspecting my bike and got the work done in a great time. Also I really appreciated picking up my bike with the tires being cleaned. Just added a feeling that they took pride in what they’re doing.
the staff were helping as soon as we walked in just a great place to shop
Great products.

Good Service friendly and knowledgeable staff