- Phone: 778-520-2480
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Customer Testimonials
Friendly, helpful & polite staff. Always willing to answer questions & offer advice.
It was great to be able to book a maintenance appointment at last minute. Appreciate the care taken of my bike
Great service. They dont have my item stock when i passed my command so they upgrade it . Great deal thanks
Great service
Great customer service by Zack!
Great selection, great service, competitive prices. A really nice environment, coffee bar. I recommend Northstar.
Great customer service. I had a question on a $16 bike tool and NBC called be back to confirm. A nice personal touch from a bygone era.
I had a pleasant conversation with a staff member prior to ordering. She was able to answer my questions about shipping time and availability of the item quickly and was perfectly accurate!
Polite, knowledgeable and accommodating
Fast, efficient, honest
I appreciate the different price points on items that I have purchased in the past. I fee like I got good service on the bikes I have brought in. The staff is friendly and knowledgeable.
Found what I needed for a great price, item shipped quickly!
quick reply and quick shipping !
👍🤙👌🫵
Thanks super service a bon prix
Great bikes & great people!
Product shipped and arrived fast.
Solidly made, price matched, service providers pleasant and items ordered arrived quickly
Good service, you know your products, friendly, consistent, helpful
Competitive pricing,
Great communication
Great Website and fast delivery
Helpful, knowledgeable staff to answer the dumbest of bike questions I have and explain all the bike things to me
Friendly service, competitive prices.
Product is as described, free shipping!
Product was available, shipped quickly, customer service was quick to respond to questions, free shipping
Sales person Scott went out of his way to accommodate our needs very knowledgeable he gives you confidence Lucy and I had a very relaxed sale all the staff were very friendly thanks again for your advice and relaxed atmosphere
First time ordering from Northstar. According to the website the item I ordered was the last one in stock and sold out at almost every other store in Canada that carries the brand. Was half expecting the order to be cancelled or a long delay in processing due to the item not actually being in stock. Instead the item shipped out next day and reached me on the other side of the country in less than a week. The free shipping option by FedEx was amazing. Very impressed by this level of service, will definitely consider Northstar for future purchases.
Staff are very helpful and knowledgeable!
Love your products and services.
Friendly and knowledgeable staff