Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.R. Northstar Bicycle Company
What do you like about our products and services?

Services is great 10/10

Report a concern   May 27, 2026 — Rated 10 out of 10 by M.L. Northstar Bicycle Company
What do you like about our products and services?

Easy online shopping and item was delivered to the store as requested on time.

Report a concern   May 27, 2026 — Rated 9 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

The shipping cost was great. You don't have to purchase hundreds of dollars of stuff to get free shipping. The lady on the phone when I called both times for an order update, was very polite and courteous. Give her a raise. She salso called to confirm my address and to let me know that my order was being packed up and shipped. The only complaint I have is that email updates and tracking information weren't sent to me automatically and I had to reach out to obtain it. But again, the lady that took care of me was amazing and promptly emailed me the tracking info when I requested it and apologized for the inconvenience.

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.W. Northstar Bicycle Company
What do you like about our products and services?

Friendly, knowledgeable staff. Took the time to make sure my bike was set up correctly and answered all my questions. I didn’t feel rushed.

Report a concern   May 24, 2026 — Rated 10 out of 10 by R.B. Northstar Bicycle Company
What do you like about our products and services?

Quick and simple on line shopping. The price was good and came around the time they said it should arrive. I emailed them and got a response back the next day. Good service thank you.

Report a concern   May 21, 2026 — Rated 10 out of 10 by E.L. Northstar Bicycle Company
What do you like about our products and services?

great products

Report a concern   May 16, 2026 — Rated 9 out of 10 by K.M. Northstar Bicycle Company
What do you like about our products and services?

I like that I don’t have to order parts online

Report a concern   May 15, 2026 — Rated 10 out of 10 by S.H. Northstar Bicycle Company
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   May 14, 2026 — Rated 10 out of 10 by C.M. Northstar Bicycle Company
What do you like about our products and services?

Very friendly

Report a concern   May 14, 2026 — Rated 10 out of 10 by M.R. Northstar Bicycle Company
What do you like about our products and services?

Easy and quick ordering platform, good status updates, great pricing and free shipping.

Report a concern   May 13, 2026 — Rated 10 out of 10 by L.N. Northstar Bicycle Company
What do you like about our products and services?

Staff are super nice and there's a good selection of everything

Report a concern   May 12, 2026 — Rated 10 out of 10 by T.W. Northstar Bicycle Company
What do you like about our products and services?

Excellent selection; highly competent and capable staff, who made me feel welcome and cared for, and really took the time to help, including answering all my questions and providing excellent advice.

Report a concern   May 10, 2026 — Rated 10 out of 10 by P.S. Northstar Bicycle Company
What do you like about our products and services?

Good selection of parts and knowledgeable staff.

Report a concern   May 10, 2026 — Rated 10 out of 10 by A.W. Northstar Bicycle Company
What do you like about our products and services?

Quality e-bikes and accessories

Report a concern   May 7, 2026 — Rated 9 out of 10 by R.T. Northstar Bicycle Company
What do you like about our products and services?

Shipping was not quick, but the overall communication and explanation on the delays was very good. I would definitely deal with them again

Report a concern   May 4, 2026 — Rated 10 out of 10 by K.F. Northstar Bicycle Company
What do you like about our products and services?

The bikes were great, price was reasonable, it was easy to pick up and drop off. We will be doing this again!

Report a concern   May 4, 2026 — Rated 10 out of 10 by S.M. Northstar Bicycle Company
What do you like about our products and services?

Excellent products Awesome staff

Report a concern   May 4, 2026 — Rated 10 out of 10 by S.M. Northstar Bicycle Company
What do you like about our products and services?

Great Staff

Report a concern   May 4, 2026 — Rated 10 out of 10 by J.B. Northstar Bicycle Company
What do you like about our products and services?

Great service and amazing bike and accessories purchased. Employees were knowledgeable and very helpful. The ebike is fun to ride, classy color, lightweight, smooth and responsive. Would recommend this shop to anyone. Thank you!

Report a concern   May 3, 2026 — Rated 10 out of 10 by D.H. Northstar Bicycle Company
What do you like about our products and services?

friendly and helpful

Report a concern   May 3, 2026 — Rated 10 out of 10 by K.G. Northstar Bicycle Company
What do you like about our products and services?

Got lots of help and advice from passionate employees.

Report a concern   April 30, 2026 — Rated 10 out of 10 by B.H. Northstar Bicycle Company
What do you like about our products and services?

Staff are great! Price was good on used rental bike. I appreciate the solid discount.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.E. Northstar Bicycle Company
What do you like about our products and services?

Easy navigation on product list

Report a concern   April 28, 2026 — Rated 10 out of 10 by J.A. Northstar Bicycle Company
What do you like about our products and services?

Needed SRAM HS2 rotor, you had it in stock &installed in 5 mins. Thx muchlyDiligent staffer searched on in-store invenroey & found there were 2 on hand

Report a concern   April 26, 2026 — Rated 10 out of 10 by L.A. Northstar Bicycle Company
What do you like about our products and services?

Very friendly staff. Bike was serviced ahead of schedule which was an unexpected surprise!

Report a concern   April 25, 2026 — Rated 10 out of 10 by C.C. Northstar Bicycle Company
What do you like about our products and services?

Good quality with friendly expert service. Keeps me coming back.

Report a concern   April 19, 2026 — Rated 10 out of 10 by D.M. Northstar Bicycle Company
What do you like about our products and services?

Friendly knowledgeable staff, reasonable pricing

Report a concern   April 16, 2026 — Rated 10 out of 10 by R.H. Northstar Bicycle Company
What do you like about our products and services?

Awesome service .. as usual. .. treated well friendly .. i choose NStar over anywhere in kimberley
For that reason

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.D. Northstar Bicycle Company
What do you like about our products and services?

Very prompt service !

Report a concern   April 9, 2026 — Rated 10 out of 10 by W.M. Northstar Bicycle Company
What do you like about our products and services?

Had the derailleur in stock and found time to install it for me that morning!


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