Northstar Bicycle Company
1900 N Cranbrook St Cranbrook BC
CRANBROOK
BRITISH COLUMBIA V1C 3T1
Canada

Customer Testimonials

Report a concern   July 18, 2025 — Rated 10 out of 10 by E.L. Northstar Bicycle Company
What do you like about our products and services?

Everyone was super knowledgeable and friendly

Report a concern   July 18, 2025 — Rated 10 out of 10 by D.K. Northstar Bicycle Company
What do you like about our products and services?

Great and quick service, friendly and good prices

Report a concern   July 18, 2025 — Rated 10 out of 10 by D.J. Northstar Bicycle Company
What do you like about our products and services?

Great pricing and great service.

Report a concern   July 16, 2025 — Rated 9 out of 10 by J.M. Northstar Bicycle Company
What do you like about our products and services?

Competatively priced with the promotional offer. Shades came well packaged and direct via FedEx. Would shop here again.

Report a concern   July 15, 2025 — Rated 10 out of 10 by A.L. Northstar Bicycle Company
What do you like about our products and services?

Great price. Questions answered quickly. Product shipped quickly. Good price threshold for free shipping.

Report a concern   July 14, 2025 — Rated 10 out of 10 by P.R. Northstar Bicycle Company
What do you like about our products and services?

Hi Northstar,

Sorry for my bad English because I’m French Canadian from Montreal. Today I received my small Trek Air Mini Electric Pump and I’m very happy. The mini electric pump works very well ans so easy to manipulate.
Thanks you all of you for GREAT SERVICE, FAST DELIVERY SHIPPING, ETC…

THANKS First name removed Rémillard

Report a concern   July 13, 2025 — Rated 10 out of 10 by S.M. Northstar Bicycle Company
What do you like about our products and services?

Just bought an Orbea Rise LT. The tram was able to build it same day and we were so happy to leave with it ready to ride. Our second bike purchase here this year. Great people and service!

Report a concern   July 12, 2025 — Rated 10 out of 10 by M.B. Northstar Bicycle Company
What do you like about our products and services?

Everything is good quality, staff are well informed on products, staff greeted me immediately when I walked in and were quick to help me with whatever I needed

Report a concern   July 12, 2025 — Rated 10 out of 10 by M.S. Northstar Bicycle Company
What do you like about our products and services?

Very helpful staff. Ryan went the extra mile answering my questions with suggestions and installing my purchase. Great customer service!

Report a concern   July 12, 2025 — Rated 10 out of 10 by R.Y. Northstar Bicycle Company
What do you like about our products and services?

Excellent service and parts arrived perfectly.

Report a concern   July 12, 2025 — Rated 10 out of 10 by J.H. Northstar Bicycle Company
What do you like about our products and services?

Had what I was looking for and shipped it very quickly.

Report a concern   July 10, 2025 — Rated 9 out of 10 by W.P. Northstar Bicycle Company
What do you like about our products and services?

very helpful

Report a concern   July 4, 2025 — Rated 10 out of 10 by J.J. Northstar Bicycle Company
What do you like about our products and services?

Everyone is passionate about what they do.
Genuine service, knowledgeable and caring.
Very courteous. A very enjoyable experience with top notch service.
Thank you.
😎👍🏻

Report a concern   July 4, 2025 — Rated 10 out of 10 by M.L. Northstar Bicycle Company
What do you like about our products and services?

Really friendly service! Knowledgeable and helpful staff.

Report a concern   July 3, 2025 — Rated 10 out of 10 by T.E. Northstar Bicycle Company
What do you like about our products and services?

Pricing and availability.
Canadian small business.

Report a concern   July 3, 2025 — Rated 10 out of 10 by R.G. Northstar Bicycle Company
What do you like about our products and services?

Very prompt service

Report a concern   July 2, 2025 — Rated 10 out of 10 by J.G. Northstar Bicycle Company
What do you like about our products and services?

Great price, easy checkout, affordable shipping costs.

I didn't mind waiting for my item to arrive.

Report a concern   June 28, 2025 — Rated 10 out of 10 by T.F. Northstar Bicycle Company
What do you like about our products and services?

Amazing deal, shipped super fast. Thank you!

Report a concern   June 28, 2025 — Rated 10 out of 10 by S.T. Northstar Bicycle Company
What do you like about our products and services?

Everyone was fantastic - my bike was repaired by the estimated date and the cost was more than fair!

Report a concern   June 27, 2025 — Rated 9 out of 10 by L.M. Northstar Bicycle Company
What do you like about our products and services?

range of products to choose from with knowledgeable staff

Report a concern   June 26, 2025 — Rated 9 out of 10 by C.L. Northstar Bicycle Company
What do you like about our products and services?

Very clear and helpful assistance for a new biker!

Report a concern   June 22, 2025 — Rated 10 out of 10 by B.N. Northstar Bicycle Company
What do you like about our products and services?

Great sales experience and helpful staff. I am a return customer and they have an excellent selection of bikes…….they are also a local company

Report a concern   June 21, 2025 — Rated 10 out of 10 by G.O. Northstar Bicycle Company
What do you like about our products and services?

I had a great experience while buying my Trek Rail 7 from Kody with help from Ryan also. They were patient and answered all my questions. I felt comfortable I was getting the right EMTB for my needs. A great bonus is their excellent coffee bar!!

Report a concern   June 19, 2025 — Rated 10 out of 10 by S.K. Northstar Bicycle Company
What do you like about our products and services?

Excellent service

Report a concern   June 16, 2025 — Rated 10 out of 10 by J.A. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable staff, generous w/ their time, well stocked shop

Report a concern   June 13, 2025 — Rated 10 out of 10 by J.S. Northstar Bicycle Company
What do you like about our products and services?

Pleasant and knowledgeable staff, really nice store environment, a lot of stock, good service, and good coffee!

Report a concern   June 10, 2025 — Rated 10 out of 10 by R.G. Northstar Bicycle Company
What do you like about our products and services?

The part was in and the clerk was courteous and friendly.

Report a concern   June 6, 2025 — Rated 10 out of 10 by P.M. Northstar Bicycle Company
What do you like about our products and services?

Knowledgeable staff greatstore

Report a concern   June 6, 2025 — Rated 10 out of 10 by C.M. Northstar Bicycle Company
What do you like about our products and services?

Purchased 2 Orbea M30 LT’s from Tanner and on pickup one bike had a drive line concern. They ran the bike through the shop and replaced the drive line, understanding this was frustrating for them and me the customer, they took time to make sure things were fixed correctly, and more importantly made sure we were happy with our purchase. They were professional and respectful through the process.

Report a concern   June 6, 2025 — Rated 10 out of 10 by R.F. Northstar Bicycle Company
What do you like about our products and services?

Knowledgable Bike Mechanics, my bike runs smooth again.


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