Customer Testimonials

Reasonable prices and speedy delivery. Great selection as well.

Very happy

Great resolution to an out of stock product

Great prices and fast delivery

Great service and sale on the XX1 rear derailleur.

Your prices were excellent for the dropper post, cable and remote that I bought and your customer service rep Maryn was fantastic when she called, needing to replace the dropper remote I purchased with another one (because you were out of stock on the one I had selected.)
Shipping was free and fast.
Would recommend!

Great team with excellent customer service. Very knowledgeable and professional.

I was so impressed with Northstar Bicycles. I ordered a product for my bike as they had the best price around. Within a few days, it was shipped across the province to me on Vancouver Island & I had it on my bike...ready to go! Thanks for the awesome service.

Great price and fast shipping. I’ve already bookmarked this site for future purchases.

You can find small parts that are not available at local bike stores without having to make Jeff Bezos richer. Good prices, fast shipping. Very satisfied.

Fast shipping

Easy transaction and rapid delivery.

Le produit est parfait, le prix demandé est bon et l’expédition s’est fait rapidement.

La livraison par FedEx est rapide.

Je suis entièrement satisfait. Merci NorthStar Bicycle Company. !!!!

always scary to order from a store across the country I can't very is real but the transaction was easy and the delivery quick. Product arrived in great condition. Happy to buy from you again

Some of my items where on back order and Marin was very helpful by sending my order in 2 separate orders

Easy to order. High quality product.

verry good

Good selection, friendly staff

They listened to my problem, and resolved it promptly.

was assisted as soon as I walked in the place - an item that I was interested in was in stock - had ample time to give it a boo - decided to ask for a discount - was given 10% off the sticker price for what ended up two items I purchased - no hassles at checkout-n-I was on my way in short order - so far I've used the products twice since the purchase-n-am more than pleased - me happy boy!

Used your online product ordering service.

I got sent the wrong brake pads but Northstar staff immediately made it right by sending me the correct set and also letting me keep the wrong one. Couldn't have asked for a better remediation of the situation.

Straight forward transaction. Great price. Timely delivery.

Excellent communication with customer service, high-quality equipment, timely delivery

I needed parts for my older bike. Has rim brakes, 8 speed, 26 inch wheels. Service was quick and I am very happy. Quick shipping etc.

Very professional service. Able to accommodate same day service for rental. Service person was very friendly.

They sell great products and have excellent knowledgeable staff

Fast shipping. Price was right!

Very friendly and great service.

Everything was perfect.