- Phone: 778-520-2480
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Customer Testimonials
Price is good on sale items, free shipping
Lovely staff and great coffee!
Good stock of parts and accessories. Great service had my ebike ready the same day.
I ordered a Feedback heavy duty bike repair stand and received a discount on my first order which was great. The stand needed to be dispatched from the warehouse so delivery took a bit longer than usual but it arrived in excellent condition via Fedex. Would recommend Northstar for their prompt attention and terrific customer service. The stand, no doubt, is a huge upgrade from my Park Tool PCS 9 that I've been using for the last several years.
No hassle returns.
Service was fast and well done
Prompt online order fulfillment and in stock items 🤌🏽
Great communication. Manager emailed back about stock status within a day. Items were shipped super fast. Satisfied w/transaction.
Very friendly, helpful, and knowledgeable staff! Great selection of products!
Great customer service! I would absolutely recommend.
I just want to thank Ryan P for his assistance in helping me with ordering a couple of parts (Orbea ) and answering any questions I had. He was very professional and polite. I will definitely contact them again. Excellent job.
Thank you.
Great website selection and free shipping
There was no charge for the service inquiry, only charge for the actual work done on the bike, which I really appreciated. The staff were nice, and took the time to touch base and really fix the problem/identify a solution, patiently explaining the situation and only fixing what needed to be fixed. And they got it done really fast!
Staff are friendly and helpful. I appreciated their help in explaining and answering my questions. I was not happy with the fact that my phone call message was not responded to. When I went in, I was told that there were issues with the phones. This caused me to have to take my bike back home and bring it in another day.
The staff always recognize me and know my specific bike! Great experience and expertise!
Highly recommend this shop to all my riding friends.
The bar tape I purchased looks very smart on the gravel bike I just built up
Customer service (George) made the effort to write me back so I could change an order because 1 item was unavailable. Appreciate the personal attention.
Staff are knowledgeable and friendly
Great team, friendly service.
The staff is always welcoming and friendly! Helpful!
Excellent service!!
Customer service was great
Prices
First time coming in to the shop. Looked like they had a pretty good selection of everything. They helped me with the part I needed and it was reasonably priced.
Rental bike was great
Super friendly staff every time I come in shopping. Staff always open to answer any questions I have.
Good service and friendly staff.
Your products and your people our outstanding. I am always impressed with how quickly, efficiently and effectively you all out and always with a polite and helpful manner. I could ask for better service.
The staff was great and very knowledgeable!!
Had the product that I wanted, they are local.