Client Testimonials

Extremely thorough and informative!

Our Inspector (Jim) was very thorough in his inspection and helped us understand the condition of our prospective home. He provided us with a lot of details and guidance. We appreciate the work put in on the report which we will be referring to in order to maintain the condition of our new home.

Murray is a character, very good w/ people, very thorough and detail oriented.
He was generous sharing info and suggestions for incremental improvements.
Great experience and interaction, highly recommended.

Daryl is thorough and easy to talk to. He explained everything and told us how to fix the issues he found.

Vahn was fantastic. Vahn took their time to walkthrough the whole house. Explaining everything they found as it came up. Answered any adhoc questions we had. (And we had a lot)

We appreciate how it was an interactive experience. The conversation was very fluid and it made us feel excited about owning a home. Which I want to highlight is important since looking for a home can be stressful. The home inspection is one of the last steps in this process and having an home inspector reassuring us that the home we want to buy is in good condition and what to specifically look out for is uplifting.

Thank you very much Vahn. We got the company contact from a friend that had the same experience and we will also be passing along your contact if anyone else we know needs a home inspection

Personable and knowledgeable- helpful to explain.

Andy was an actual expert in every single area and paid attention to all little details even with distractions around him.

Earl is quick to respond to your messages, personable, and gets the job done!

Highland Home Inspection inspectors are professional, friendly, and happy to answer questions or provide clarification. Having some home improvement experience, I have enough knowledge to know they are saying the correct things. Thanks to them, I did not continue with purchasing a previous property! Shout out to Mike, Dan, and Debbie.

Amazing service with Paul! Very detailed breakdown with pictures and walked us through it all. Punctual and thorough. Highly recommend.

Bob was very thorough, kind and informative. We would definitely recommend him to any friends or family looking for a home inspector.

Inspector answered all my questions.

Inspector did a great job explaining the process to me and what to expect. I felt like his job was thorough and knowledgeable

Communication was great! JD was very thorough - paying attention to every detail! He was friendly and knowledgeable. He provided our report in a very timely manner!

Detailed and explained everything as he went

Very thorough investigation and detailed report. Everyone we spoke to was knowledgeable and willing to answer any questions. The report is detailed, with photos and clear direction on priority of the items identified. The team was very responsive when scheduling and we got our report the following day (townhouse). We’re first time home buyers and couldn’t have asked for a better experience with the home inspection. I would highly recommend.

Courteous and does a very good inspection. Daryl is the only inspector that I will use for my home inspections. He has done 3 for me now, everytime he has been thorough in each inspection. Thank you Daryl for the great service.

We were highly satisfied with our inspector, Jim G. He provided us with great insight on the ins-and-outs of how our home operates. Timely turn-around on a very detailed Report that we will definitely be referencing for many years to come. The Recall Check on the appliances was certainly a bonus and the digital Home Reference Guide near the end of the Report will prove invaluable as the years pass in our new home. Many thanks to Jim and the Carson/Dunlop Team.
Bonnie and Phil, Brantford, Ontario

Paul systematically covered all of the bases thoroughly, calmly and efficiently. He pointed out each deficiency in layman’s terms and was practical and pragmatic in his suggested resolutions. I appreciate that he not an alarmist, noting the points that should be addressed right away and those that can wait. He also pointed out that some issues may matter to some clients but not to others. His paperwork including the contract and the actual report are clearly understandable, Overall, a personable and realistic approach much appreciated.

prompt, knowledgeable, friendly

Inspector explained practical remediatory actions that can fix problems at reasonable cost.

Speed, accuracy and communication. It is a “full package” of services.

Very informative and detailed. Provided great suggestions and recommendations.

Knowledgeable, personable and thorough report.

Professional. Through. Chet was knowledgeable and willing to take time to answer questions and concerns. He did a great job. Thank you.

Detailed and Friendly

I like that the report has pictures with red circles around the doubtful areas of the house. I like Page 39 with links to various construction disciplines so I can upgrade my knowledge about my house. I like the indexing across the top of each page of the report that shows which systems of the house are being addressed, colour coded, so I can readily find everything quickly as needed.

I loved how thorough Mark was with his inspection of the home. As a first time home buyer, I had lots of questions and Mark took the time to explain everything to me to make sure I had a good understanding of the components of the inspections. I appreciated Mark explaining everything he noticed at the time so that I had the opportunity to ask questions and get clarification. The report is also a fantastic resource that will help me direct the work I need to do on my new home and help me keep track of things that may become potential issues in the future. Would 100% recommend Mark to anyone who is purchasing a home!

Incredibly thorough home inspection. I have a massive booklet of everything I might consider doing now and in the future to take care of and continue to improve my new home. Inspector was excellent, walked me around and carefully explained everything he had found and why it mattered. Thanks to his work, we identified some underlying challenges that entered into sale negotiations, and I am in an amazing position to take care of this wonderful home for years to come.

Very thorough