based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Whenever I call in with an issue I get clarification or service. It is always done in a respectful and pleasant manner.
Everything, every department has amazing people willing to help us with our issues :-)
The association is very responsive to members needs. Staff are always willing to help.
Very professionally and there when you need them!
well stsff
Hi .....
First class treatment for realtors.....when all the world thinks they're realtors..... our association understands the importance of what it "really" means to be a realtor. Anyone can find a property, but show me the realtor who can close the deal......with the real tools from Mainstreet!
Keep up the good work crew!!
Warm regards,
Mark Ranallo, Broker
Berkshire Hathaway HomeServices
American Heritage
1010 Rohlwing Rd
Elk Grove Village, Il 60007
Phone number removedm
Lower dues or at least provide health insurance and pensions like unions do.
Great organization
I haven't experience any other association, so I guess you're doing what you're supposed to do.
Very helpful staff when I have questions that need to be answered
Willingness to help and customer service is amazing!
Service, politeness, tools available. Nothing is lacking.
Fee is too high
It just take a phone call to get an answer to your questions. Very helpful.
EVERYTHING!! KEEP UP THE GREAT WORK!!
The association offers many types of classes and whenever I call the HELP line my issues are always resolved.
I like all the educational opportunities!
The most friendly and supportive people. Many educational opportunities and trainings. Very supportive and caring for their real estate agents.
Keeps me informed about real estate issues.
being able to talk with real experts when I have a problem
I’m very happy with the help provided any time that I’ve had to call the help desk. The C.E. classes you offer have been great, and I love that you offer an abundance of additional educational information on your website. Every association event that I have attended has been top notch.
fees are too high
Very responsive to question and educational tools are there for those who are looking.
I have no frame of reference as to the differences between various R E Boards
Staff is so friendly and happy to answer any questions.
Everyone is knowledgeable , professional and polite.
I have little doubt when I call the help desk or MainStreet that I will be helped.
Sincerely
Robert J. DeFrank
All I needed help with was changing the primary email address in the MLS, and we also requested you remove the fax number as well since we don't have that fax any more. This is MY profile/account. I should be able to change my email address myself. I shouldn't have to call your office for such a simple change. That's a waste of my time.
Also, I had the correct email address in the MLS as a secondary email address, but because the comcast email address was listed first (and because I wasn't able to remove that) agents were sending contracts to the comcast address instead of my work email address.
Now my email is listed twice....the same email address is shown twice. I would think that would have been obvious, but apparently not. Very Frustrating!
I have never had a problem with our MLS everyone is so helpful. I appreciate you very much.
Sincerely,
Name removed
Re/Max of Naperville
the level of communication and services offered.
The staff is very responsive and professional. They listen well and execute!