based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Whar are we paying dues for? The board office doesn’t look out for the agents at all? You sell rights to Zillow and Redfin and our sites realtor . Com mean nothing. You really need to go back to the little guys and not higher ups
After listening to the training today on How to Talk to Buyers: I feel this could be handled so much better. 1- the one hour slated for today's presentation was way too short. So much is left unanswered that could have been answered or presented today. 2-establishing a significant new rule in response to the lawsuits before establishing HOW realtors can get paid in this new commission structure is rude and irresponsible to every paying More member. 3- how about addressing the reality that many buyers cannot afford to pay us or will refuse to, AND sellers will most likely be unwilling to pay any or part of the difference. Why should they?- they are suing on this exact premise. Why would a seller want to pay for the buyer's realtor??
I understand the complexity of all this but I really see the cart before the horse. Everyone at More will get their same pay in 2024, will still have a job and will.charge the same to members/realtors. And what is the board doing about the 1000's of agents that are clueless about this and/or won't comply?? "Guide" us that it's up to realtors to submit complaints?? I could go on but will stop, I never feel like anyone at the board listens anyway. Years ago I reported a serious safety issue to Kate Sax and she did absolutely nothing. A mob action of 50 or more people showed up on the lawn of an open house at my listing, I had a very hard time keeping them all from trying to get into the house. She never sent out a notice to other realtors, did nothing.
I like that if I have a question there is always someone there to provide an answer.
I also like the continuing education classes that are offered, both live and remote.
You can always get a hold of them.
For the amount of dues I pay why can’t a mailed reminder for dues be sent? A missed email can happen in a busy world.
Quick and professional response from the help desk
Training and keeping us current on the market and changes in our industry.
Great people, helpful and kind...
Knowledgeable and friendly.
My agent paid dues late and I got disconnected, she paid yesterday and I am still deactivated.
I think the cost to be a part of this board and others is really just getting to be too much of a burden on our people. We have to look at ways to reduces spending not increase fees.
the value you add is wonderful, yet there has to be a better way to deliver without so much of a cost in this market.
The various programs you offer as well as the classes.
I have found the fees are a little higher than expected as they continue to increase yearly.
Any time I have any question I get help right there . Very patiently they will walk me through . I am happy that I am member of this organization.
Besides being a managing broker, I am also a certified real estate appraiser. There are properties that I appraise for a purchase that sometimes come in below the contract price. But yet I see the closed price of that particular property being reported sold at the contract price when there is an appraisal on that property below the contract price. How is this possible? In my opinion there is an overpriced sale in the system. Why not include a copy of an appraisal if one has been done on the property and include it in the listing as a supplement. It does not have to be the entire appraisal, but a date and a appraised value. It appears that the structure of the listing report is flawed, no matter how much the property gets appraised it is reported as the contract price or higher, even though it was appraised a lot lower, regardless of a lot lower appraised value. There is also a misleading info. on listing reports, regarding room count above or below grade, and square footage is not calculated accurately.
High fee and the mls is so outdated! It cannot compete with competition like Redfin and Zillow. Although you try to get tools and apps like home.com (that Homesnap was a joke).
The fees are going up each year and I don’t see the value for it and it’s just getting worst
Prompt professional responses.
They are helpful, very professional and can answer any questions you have.
It's the complete package:
An Executive Team second to none with John Gormley, CEO, Kate Sax, Professionalism and Career Development, Kim McCoy, Operations, Member Services, RPAC, and Patrick Caffarelli, CFO, along with all the Staff. The Board and our President will continue our path to success.
This unbelievable Team provides all that a member needs and wants to enhance their career, stay extremely well informed and improving their profession and growth.
The best education is provided by two nationally acclaimed/known teachers/trainers: Lynn Madison and Chris Read.
There is much more but I'm running out of space...Thank you Mainstreet for all you do for us.
Piero Orsi
RE/MAX Showcase
Always quick to answer my questions.
The website is not user friendly!!
Diversity at ALL levels.
That you are on top of things and always a good source of information. Mainstreet is run well and has extremely qualified professional on it's numerous committees. The staff are very knowledgeable about the industry and challenges to its members. The education department offers a vast selection of topics as well as its on demand library. They are a true partner to the brokerages and agents it serves.
Available to answer questions when needed, website is easy and friendly and frequent trainings.
Way too many expensive fees. You sold us out to Redfin
Response to communication
Mehta
Every time I have a question I gwt it answered quickly.
Every time I call. No one answers the phone.
All the perks!
Very helpful