based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is on top of everything and very pleasant to work with.
YOU HAVE VERY GOOD INFORMATION ON YOUR WEB SITES AS TO WHAT COURSES YOU HAVE AND SEMINARS THAT ARE AVAILABLE. THE 6.0 CONTRACT STEP BY STEP BY LYNN IS VERY GOOD. I WILL BE LOOKING MORE AND MORE ON THE WEB SITE.
THANKS
More "Live" Classes at Tinley Park location. Most live classes are at Main, Downer's Grove.
Knowledgeable, friendly office staff, great training programs/classes, awesome Sentrilock support team , very responsive member services department - thank you
Fees are very high for someone that is not active. Why can't there be a reduced fee for people who want to keep their license active and not pay over $1000 in fees for everything?
always quick response and superior knowledge
Tracy was amazing at explaining all details and understanding my confusion. It was greatly appreciated!!
I like the prompt attentiveness of the representativse. Also the willingness to help resolve issues or concerns of the members.
People, everyone I've ever worked with is quite helpful and get the answers I need. Thank You!
I do not like having to pay dues in December right before Christmas. Would prefer to pay in July or even to make payment through out the year.
Questions are answered quickly and professionally. The staff is always willing to help.
Thank you!
You already know from other members...............the tech part of belonging to this organization has become overwhelming for us older memebers and the fees are too high for the market
everything
Mainstreet keeps me informed.
I love how you keep us up to date with current info. I also like the education options available;e.
When I have a problem, they are able to assist me.
Great staff that works to help their members.
The updates and HELP desk
They are varied some there at least one thing, and probably a number of things, that will help and appeal to each member.
Class required for licensure are not clearly defined. Fees are really high for new agents. The reality is brand new agents who have never been a real estate broker are not able to recover the $850 to start, $195, 504, for the first year . This is after paying 637 for our license class. There is no preliminary period for us to catch up to break even. I'm sure you've heard this before. Thanks for listening to my two cents!
Wide variety of updated services. Customer Care is A+
Prompt answers or directing to the place to get them
Make things easier to find. I spent a long time looking for a certification class today. Navigation fromt he search bar takes me to a page but not right to the class I am looking for.
I just hoped that there was more attention paid to appraisers. The entire organization is 100% for realtors and nothing for appraisers.
Everything
Always very friendly, helpful, & knowledgeable !
MAINSTREET IS A SOURCE OF INFORMATION WHEN I HAVE A PROBLEM.
Change the date that the yearly dues need to be paid, maybe in September!
Variety of services
Always fast friendly service!