based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I appreciate the amount of information and transparency, all the timely updates. I love the education provided, not only I learn, I feel inspired by the instructors!
Professional and reliable services to the membership. Promt attention. Easy to use web site. Extensive resources for continuing education.
We MUST improve the MLS, since you are an integral part of it, the areas are distinguished vaguely, and ambiguously and must be modernized to reflex areas that are known. Near north, near west are not descriptive enough. The internal workings must be updated it is very difficult to maneuver thru the site, you get thrown off easily, and the searches are now taking forever. I have tried to take classes but they were extremely elementary so I stopped. The MLS is an integral part of our livelihood and should be addressed very soon. I share these sentiments with many colleagues who do not express their feelings because they feel the subject is mute. Please help us in this dismal situation.
Availability of training classes and keeping the membership informed.
Attitude of people helping in problem solving
Great resources, communicate often with members with timely industry news; numerous classes
They meet my needs& if I have a question or problem, they help. Wish I worked there. They are good people. I do miss the supply store tho.
Nothing good works are performed by all
All of your technology is user friendly and your customer service is outstanding.
you cost a lot of money for things I never use.
Service
You do not disappoint me. I just thought that all the local boards are the same.True?
Excellent! Totally understands us dumb-dumbs!
The process is OK, as is.
I am pretty happy with what you have to offer. Keep up the good work!
Helpful, knowledgeable, informative Board
Helpful and timely response to questions
employees are helpful, informed and always a pleasure
Efficient
Easy to register,
Very knowledgeable staff and quick response times. We rarely have to wait to get an answer to any of our questions. Also, the amount of resources available to members is vast and constantly being improved.
Prompt, professional responses.
The over abundance of information supplied through affiliate relations
Comprehensive, user friendly website. Easy access to online contracts and forms. Available training. Helpful staff.
Convenience.
Friendly people , always available to assist you and help you with Real Estate needs . I feel like I am a member of one big family
Answer phones on time
I particularly like everyone's cheerfulness. Even if I don't like the answer, it is always delivered with a smile (it really does come through the phone)
Very easy to schedule classes and working with the staff is very easy with great customer service!

Questions are usually answered or issues resolved with the first contact. Persons in the office go over and above my expectations frequently.