based on 21437 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always there to help with immediate answers
Always there to answer questions
I love that I can ALWAYS get a human on the phone! Also very thorough with billing of dues, licenses, etc. It's so great to know someone is helping me stay on track!
I have been a member for over 20 years
You're just awesome! Always quick to respond and very friendly!
outstanding customer service
If there is a problem, I always get help to solve it. Also, the bill paying is very efficient and easy to use—so “user friendly.”
I always appreciate the prompt answers I get whenever I call Mainstreet. In our line of business, multi-tasking is the norm. And to have your organization in my corner to get me the answers I need to do my job in quick fashion is a BIG PLUS!
Informative and helpful
The staff is very knowledgable, professional and courteous! I love the wide range of classes offered throughout the year. The teachers are the best! The website is user-friendly with much information provided. Everyone at Mainstreet does an outstanding job!!!!!!! Thank you!!!!!
Very helpful when you have questions.
Calling Mainstreet for assistance is a very pleasant experience. Professional, polite, great customer service.
Easy to maneuver website
I get the answer to my questions answered quickly.
I like the website. I like that you are compatible with Indiana on continuing ed. I like that you are compatible with Sentrilock in Indiana.
Excellent support and services. Professional staff always going above and beyond to assist.
Whenever I have a question or problem, they react quickly. They are so helpful.
Helpful staff, great CE and other classes, and supportive.
The great staff!
Awesome communication!
You all do a great job communicating and keeping ahead of and on top of trends.
billing system, glad it is not just one big bill right before Christmas
All the Pertinent information and education available to us that helps us thrive as Realtors.
Thanks Mainstreet !
It give up to date information and tools
Convenience
There are so many fees during the year and sometimes they are not at the best times.
Keeping current with all issues, service, technology and information.
Web site is very hard to navigate. We have no MLS choice. It is a silly question.
Whenever I speak with staff, they hear my words and respond appropriately. They continually encourage me I feel I let them down.

Everything