What our members think of us!

What's not to like about MORe? Classes, news, networking, people, and service!

You get to speak with an actual person who knows what they are talking about.

training both online and in person

online classes.

They are always there for me if I have a problem.

The ease of calling in and getting my questions answered with one call... the various class/sessions offered to suit your needs... amazing customer care.

Thanks

Excellent support, wide offering of educational opportunities

Text messages for MLS and dues payment reminders.

protect our interests more. ie giving away data and more protections for agents that aren't brokers

Everyone is very helpful and have attend to my needs quickly and efficiently. Thank you

I really like the classes and tools offered plus all the helpful free videos.

Lots of information and easy to access.

Easy to get information.

So far you’re very attentive to the educational needs of new agents

Being able to make payments on our Annual dues. December is a Bad time to pay that Large fee. Offering monthly or quarterly payments would help.

Everything

The classes offered through Mainstreet are highly valuable!

Prompt response to services requesred by brokers.

Convenient, live in Gurnee. Pleasant training classroom and the receptionist is very professional.

Tremendous staff and great programs plus training opportunities

Too expensive, then have to pay for the classes.

Prompt , polite responses.

Efficient courteous help at the board level.

Everything

The process for handling new and refurbished lockboxes is not right. I don't know the relationship between SentriLock and MORE, but I do know realtors are SentriLock customers.
The onus of having new or refurbished defective lockboxes repaired should not fall on the customers (realtors).
The customer, when he or she purchases a new or refurbished lockbox, enters into a contract with the seller and distributor. The customer agrees to pay the price for said lockbox on the understanding the lockbox will work once the lockbox is in possession of the customer.
If the lockbox does not work upon purchase, then the seller and/or distributor has violated the contract.
The seller and/or distributor has to either a) dissolve the contract and offer the customer a full credit for his purchase OR b) repair the unit to acceptable (functional) working condition OR c) replace the unit (at no added charge to the customer) with a functioning lockbox.
At no point should the customer have to accept responsibility for repairing said lockbox.
Sadly, this process was not followed when I purchased a lockbox. The onus for repairing and recalibrating a new/refurbished lockbox was foisted upon the customer (realtor).

I don't know that there is any other option for realtors in my area.

Too expensive. Not representing agents enough. I’m tired of Zillow and Realtor.com taking our listings and treating us like they own them. We should be able to brand our photos on the MLS and anywhere else we please. I don’t understand how forbidding us to brand photos protects the consumer. Mainstreet provides great training and wonderful customer service. The staff is amazing. But I can get great training elsewhere andI would like my board to really go to bat for agents.

Lotion to member and do not hang on on member question

You guys do good. Staff are very professional and polite.

Thanks

The support at Mainstreet is great! Informative, knowledgeable and always helpful.
I truly appreciate the staff here.