Customer Testimonials

Great customer service from Brittany and Basil and great product!!

Friendly, knowledgeable, and cooperative staff. Made total experience fun. Process are great.

Last minute walk in- you were able to work with me to incorporate a design and had our order ready in 1.5 hours! Great experience!

The service was great and the product was exactly what I expected. Casey D. did an awesome job with the design and keeping me informed about the process.

Quick and easy process from design submission to proof approval to order completion! Will definitely use Big Frog again and will recommend happily!

The rep was very helpful and creative and listened to what I wanted. She c also managed my expectations well.

Very goid service and quality

Fast and friendly service and great quality

I have always worked with Anthony and he is the best!

Friendly, helpful staff.

The responses were quick, they were able to support a quick turnaround and had our team closing out our season in style.

I am 100% satisfied with the service!

From the very beginning, the manager and staff were extremely knowledgeable and experienced. They guided us through everything we needed to know, helping us choose the best shirts as well as the right printing method.

The communication didn’t stop after the design phase we had follow-up phone calls to make sure every detail was perfect, which I really appreciated.

The final results were outstanding for both orders. The polo shirts and T-shirts came out exactly as we hoped.

Even though the two orders were placed on different days, both were completed and ready exactly at the agreed date and time.

Highly recommend!

I’m so very happy with my recent orders. Your business is quick, friendly and easy. I also love your pricing. I am so glad I gave your business a try. I am not interested printing my own shirts. Ice tried it and failed. I love a custom design and this experience let me know I can design and you all can print. So easy and so painless! Thank you very much. I will be back again and again!

The staff at the Lilly pad were great ,helpful, and fast….
Second time using them could not be happier and always looking forward to heading there when some silly random idea pops in my head to put on a shirt or any of their multiple items they have in stock….thanks again staff…….

Wrisa was very helpful in sending me a mock up design and excellent in her follow up!
She created exactly what I was wanting and EVEN had it shipped in time for Easter!
Outstanding services!

Excellent service. Very communicative.

I was working with Nicole on getting my order set up. She helped modify my logo to work best on the clothing colour I wanted. Fantastic communication, very friendly service as well. We went in and tried clothing on and got to see the options in person. Then my order was ready very fast, ready well before my season started up. Quality feels great, the logo feels like it will last a long time even with the work we do. Will be returning when we need more items.

I had a great experience from start to finish!! I would highly recommend you guys.

Cool guys, laid back, extremely accomodating and competent. Don't screw with Amazon, go to these guys.

Great service! I bought custom embroidered golf hats and they are amazing!

We had two t-shirts printed with a butterfly and a date up on them. We would do this again and wanted to let you know after washing, according to instruction, a shoulder sleeve unraveled. Due to timing, we stitched it up and was just on one t-shirt.

Excellent execution of my design, done in timely manner and reasonable price.

Anthony is so awesome! He always goes above and beyond to help us! He gets stuff printed quickly and everyone has always been amazing to work with!

You guys are the absolute best!! the products are awesome but the best part of working with Big Frog is the Incredible staff. Love you guys.

Great experience

Personal service. Basil helped me with the graphic I created for a Tshirt. His expertise and patience really made a difference and the result is a product that I am very happy to have. Excellent customer service skills by both Basil and his daughter. Nice to give business to a family operation. I will be going back this summer after I design another item.

Great service

Even with moving out of state... I still contacted Big Frog in San Marcos as they have always provided the best service and I know they will always come thru for the products I order.

Regards,

Ironstone Group
Terri

Excellent service, courteous professional staff! Highly recommend!

Cody went above and beyond to design the perfect design.