Customer Testimonials

Everything turned out great! Big Frog was very quick and efficient.

On time

Very fast and simple to do. They were very helpful and attentive during the whole process. Emily was great overall, and got exactly what I was looking for.

I ordered shirts last minute and they agreed to overnight them for me! They were out of the color I needed but went to the store to find it! They went above and beyond! On top of that the customer service was top tier! I am not local, so it really means a lot to receive this type of service from a distance!

Fast friendly and courteous also great product

The commitment to making my idea come to life. The shirts they made for me were loved by my kids

Working with Ryan and the team at Big Frog Durham has been an outstanding experience from start to finish. As we're developing our brand, Yésah Farms Apparel, having a team that is knowledgeable, responsive, and genuinely invested in helping bring our vision to life has made all the difference.

Ryan has been incredibly professional throughout the process, taking the time to answer every question, explain different printing options, and provide honest recommendations rather than simply trying to make a sale. His communication has been prompt, transparent, and informative, which has given us a great deal of confidence moving forward with production.

The mockups exceeded my expectations and helped our designs come to life in a way that made it easy to visualize our first collection. I also appreciate the team's willingness to explore different production methods, discuss pricing openly, and work with us to find the best solution while maintaining the quality standards we want for our brand.

It's refreshing to work with a company that treats a growing business with the same level of professionalism and attention as an established one. Big Frog Durham has been patient, accommodating, and clearly takes pride in the quality of their work and customer service.

Based on my experience so far, I would absolutely recommend Ryan and the Big Frog Durham team to anyone looking for high-quality custom apparel, knowledgeable guidance, and exceptional customer service. I'm excited to continue working with them as Yésah Farms Apparel grows.

I was really happy with the service and the finished T-shirts I ordered, esp. since I had not ordered a custom T-shirt in many years. The website was easy to use and very helpful to review products and submit questions/orders. The West Linn in-store experience was also great, both initially to get help with ordering, and at pick-up. I would highly recommend Big Frog!

They did a wonderful job. They made the shirts exactly as I wanted them and finished the job early. I would highly recommend them.

The shirts a very good quality and it was an easy process

Outstanding customer services - quality and speed. Thank you

Good and creatively helpful design process. Good communication. Good product.

We were blown away! I have held our family reunion for more than 10 years, and this was the first year that I heard about one specific item over and over, and it was our Shirts. People who were not even present called and said, "I need a shirt; I heard they felt great and looked amazing". I believe in good customer service and a good quality product, and you all exceeded that. You were excellent throughout the entire process. Operations, Admin, Art/Design, Quality, Payment, and, clearly, Follow-Up. And it didn't stop there - at least three family members want to engage you all in further services. We are happy to have partnered with y'all as our T-shirt provider and I look forward to reaching back out for our next family function!

Fantastic service. The crew loved their shirts.

I was looking for shirts for our annual CSI camp! I wanted to find a local business instead of the online big store printers.

When I was having issues with art work and needed different color shirts, Big Frog was so willing to help!! The kindness, professionalism and willingness to help was unmatched.

I will definitely be back!!

Love love love them! They are great with customer service and fast too!! Had a small print job but they made it happen within a short time frame! Thank you

Ended up changing products due to design and budget complications, however, Rebecca Parrill walked me through alternative options with clear and prompt communication that minimized my stress. Very satisfied with the customer service and the quality of the final product!

Friendly customer service.
Very accommodating to Customer needs and requests.

Our group commander and all team members are completely satisfied with the work done. We will be ordering again. Thank you for your help.

Great team of designers

High quality merchandise, great workmanship and personable service.

I really appreciated your customer service with great communication, you listened and made the updates requested according to our specifications. Your knowledge of the product was very helpful and your recommendation allowed us to choose exactly what we needed. The final design was pristine, and our Department was very happy with it! We look forward to working with you again, thank you!

The process was clearly explained, my shirts where done when promised

The guy that helped me was friendly and explained what I needed to know about the design I was looking for. I’m very happy with my order and will go back!

Reina was able to show the logos on the products and also very creative .

Professional, fast, good price.

Big Frog is great! The process from original idea to design to custom shirts in hand was so easy. And the quality of the logos I wanted was impressive. Big shoutout to Mason! I’ll be back :)

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10/10 – Outstanding Experience!

I couldn’t be happier with the service from Big Frog Custom T-Shirts! They created 7 custom shirts for us on a very tight timeline, and the quality exceeded my expectations. The shirts looked amazing, the printing was crisp and vibrant, and everything was completed incredibly fast without sacrificing quality.

The team was professional, friendly, and made the entire process easy from start to finish. If you’re looking for high-quality custom apparel with quick turnaround times, I highly recommend Big Frog. They truly delivered exactly what we needed, and I will definitely be using them again!

Quick, good inventory. Helpful!

Robert is awesome. He listens to the customer and understands exactly what they wants and needs.