Guest Testimonials

The location is convenient, and the attendants were so kind, helpful and professional. I parked at The Parking Spot two weekends in a row, and the professionalism was consistent.

The parking spot was very convenient, close to the highway, very secure and lots of parking space options. The prices are very reasonable.

For a while, the cost became very high, but now that it is lower per day, we are happy to continue supporting The Spot. We like having a bottle of water at checkout after a long day of air travel. We also like when there are enough shuttles running that the wait is not long. Thanks!

it was great service and easy, very kind staff

Friendly driver. Timely

It is so quick to get to the airport using parking spot, and you minimize walking from the Love Field parking garage. I feel like we save time by using the parking spot, and we also save money by being spot club members. Its a no-brainer.

Efficiency

The service provides fast pick up drop off right by my car.

Ease of use

convenience and reliability

Better access off of 71. Convenient. Good service.

Very good!

Easy to make reservation, easy and quick to get in and out, everyone is friendly.

Convenient and affordable

It is close to the airport.

Pickup and drop off right from your vehicle and very courteous staff.

good

It was a fast pickup from the parking lot. People are always polite. Thank you.

you guys are great, from the time we park our car to the time we return to pick up car.
Thanks so much.
Ron Bailey

It was very easy to reserve my spot. I liked the fact that I did not have to drive all the way to the airport. And the price was reasonable. The lady at the gate gave easy directions to find my spot in basic parking. The shuttle arrived quickly at the shuttle pick up spot.
I did have to wait a little while for the shuttle to pick me up from the airport to go back to my car as I just missed one and it seemed like it took awhile for the next one to show up.
The only frustration was when checking out. The self check out kiosk stated to check out by the qr code or a credit card. I determined it was easier to pull out my credit card than to find the qr code in an email. But that didn't work, so I pulled up to the man in the check out office. I explained my difficulty. He was very short and impatient with me and interrupted me. He did eventually state he wasn't trying to be mean but he came across that way.

Everything. Lots of buses. Car wash and water. It’s awesome

My first phone call with a new employee a young man who did everything and then some to explain the process, while multitasking, he kept saying, so sorry I am new and I have to ask someone else to answer your questions correctly. that was fine with me, i was so happy to have this young man help me, bc he made sure the information he was giving me was correct, and didn't guess just to get me off the phone. Good job young man, I wish I could remember your name.

The staff are friendly, the drivers of the shuttles were very helpful, The young lady that picked us up from the airport, I felt so bad she had to pick up all those heavy luggage bags, but she did it!!! She didn't say she couldn't do it, she said "oh I got those bags mamm" wow, what a great employee, The whole process was smooth, convenient and definitely cheaper than parking at the airport thanks so much, will be using you again on my next trip in october.

Helpful drivers

Covered parking

Friendly staff masks travel easy.

Convenient location, friendly staff and well maintained facility.

Easy to book and punctual pickup

quick shuttle pick up coming and going, kind drivers

Always 100% happy with everything!

It's been a bit of a bumpy road lately. Much beyond the control of the Parking Spot. This last outbound trip a large group were waiting for over 20 minutes for a shuttle. One arrived, the driver said he was done for the day (there should have been another driver standing by to take over that shuttle), and the second shuttle arrived and it needed fuel.

The return trip was seamless. The shuttle arrived promptly, the driver was super nice, and went out of his way to help an older couple both at the airport and at the Century location. I am unfortunately forgetting his name.