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Guest Testimonials
It was very close to the airport and the staff (drivers) was very friendly. I was traveling with my Aunt they help her with her bags and in the car. They didn't rush her or made her feel uncomfortable like most. I will be using them again.
Reasonable rates. Covered vs. incovered parping options. Car to car pick up and drop off.
Friendly staff, speedy service, good price with promo
Excelente service
Great shuttle service and easy to get to!
Easy to use app
Friendly drivers
Valet attendants, and shuttle drivers are very courteous.
Easy to use. I like the app. Shuttle buses are usually very prompt.
Safe , courteous drivers . Thank you
Convenient
Easy pick up courteous drivers that help with bags
it quick and convenient
We use The spot all the time, polite folks to help out. They load and unload all your luggage,,,,one time I lost my card on return and driver was willing to drive as I kept hitting alarm and we founf the car. Another time we were snowed in and a driver stopped to help. Will always use The Spot.
I have been using The Parking Spot for parking for several years. I have never received any free night for parking. Could someone let me know why.
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Easy. Clean and secure
Timely shuttle service
Polite drivers
Helpful drivers
Easy in and out. Shuttle was there in less than two minutes to pick us up from our car and was there waiting for us when we got back to the Buffalo airport.
QR code access and exit is very helpful
Streamlined and staff always pleasant. Frequent bus runs.
Best parking space in the country. Fantastic service , very friendly drivers and check ladies , . Very prompt pickup and clean , top notch business. This is one of the best run businesses in the country .
Easy to get to, easy to purchase from website. Easy to upgrade to valet parking
It's very efficient and the staff, especially the drivers, are extremely helpful and courteous
Very easy and convenient, good shuttle service, overall very satisfied
Friendly and helpful employees. Fast service!
Making reservations, checking in, a quick ride to the airport, and a timely pick-up upon returning are the reasons I like The Parking Lot. Additionally, I'm able to get discounts fairly often when making reservations.
Convenient airport access and secure parking, shuttles to and from airport are easily accessed with waits no more than a couple minutes - easy in and out with reservations - pleasant drivers!
Easy, friendly people
Everyone was very friendly. It was nice after returning from a cross-country trip to be greeted with my car and the doors open and seats heated. Everyone on your staff deserve a raise!
Please - overly long surveys just cause people to bail out. Only follow up with questions if the initial response is "unsatisfactory"
Car-side pickup and return. Very convenient.