The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 9, 2026 — Rated 10 out of 10 by Janiece Browne Phoenix - The Parking Spot
What do you like about our services?

Courteous drivers and prompt service. Our most recent driver even helped us load our luggage in our car!

Report a concern   March 9, 2026 — Rated 10 out of 10 by Scott Myers Columbus - The Parking Spot
What do you like about our services?

Drivers are great! Always helpful and personable. Convienient, and when using covered parking, keeps your car out of the snow in the winter. I hae been using the Parking Spot for years and highly reccomend.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Anthony Rinaldi Newark - The Parking Spot Haynes
What do you like about our services?

Prompt service Friendly drivers. Good price

Report a concern   March 9, 2026 — Rated 10 out of 10 by V.G. Denver - The Parking Spot West
What do you like about our services?

Okay - I've said it before and I'll say it again (I'm totally fine filling out surveys.) Over the past 6 months or so, your PS West service has upped its game!!!! Your drivers are friendly, they are helpful, they actually help me with my bag on and off the bus, WHICH IS HUGE when I'm wiped out from work travel, or just not quite awake yet. They take care of the bags and don't just fling them around like garbage... they are careful... they are kind... they drive responsibly. One of my last drivers (I think his name was Adnock?) was so sincere. And both of my drivers last week were wonderful too! I do give them tips because my goodness they deserve it! The few times I've arrived back to Denver very late at night and had to call the office like the little card says to, the people in the office are always reassuring and willing to help.

I also appreciate that during your lot expansion project, that your signs are easy to understand. AND, over the past few months my wait times for the West busses has been shorter - which is fantastic. Wait times have been shorter both when being picked up and dropped off.

AND... it's really nice to have a bottle of water when I'm leaving the lot to get home. I don't always take advantage of it, but it's a nice perk when I'm parched. :-) Your points program is outstanding too!

Thanks so much!
Name removed

Report a concern   March 9, 2026 — Rated 10 out of 10 by Clayton Vogl St. Louis - The Parking Spot East
What do you like about our services?

nice and secure. even for the uncovered parking. My truck was exactly how I left it.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.P. Hartford - The Parking Spot
What do you like about our services?

Quick and easy. I think my car was forgotten this time around, but everyone was helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by D.K. Columbus - The Parking Spot
What do you like about our services?

the quick pick up times

Report a concern   March 9, 2026 — Rated 10 out of 10 by Neal Spears Houston Hobby - The Parking Spot
What do you like about our services?

Very quick and even quick to help jump a dead battery.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Joel Villasin Houston IAH - The Parking Spot JFK
What do you like about our services?

the ease of booking and the discounts for prepaying, I do wish the card booth payment checking out will be more efficient and quick. always gets stuck in line going out as the patrons in front of me takes so long to get their card payments transactions completed

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.S. Dallas Love Field - The Parking Spot
What do you like about our services?

Fast service, pickup and drop off at car

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.B. Philadelphia - The Parking Spot North
What do you like about our services?

Easy to park and get to and from the terminals.

Only issue is the condition of the vans and the temperature way too hot.

Report a concern   March 9, 2026 — Rated 10 out of 10 by C.H. Los Angeles - The Parking Spot Century
What do you like about our services?

Friendly drivers, perfect location, but I will say, price is really hitting me hard.

Report a concern   March 9, 2026 — Rated 10 out of 10 by A.M. Philadelphia - The Parking Spot North
What do you like about our services?

Convenient to the airport
Easy to adjust, even once travel has started

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.C. Dallas DFW - The Parking Spot PREMIUM
What do you like about our services?

Quick service to the Terminal and back.

Report a concern   March 9, 2026 — Rated 9 out of 10 by K.K. Kansas City - The Parking Spot
What do you like about our services?

Ease of check-in and out.

Report a concern   March 9, 2026 — Rated 10 out of 10 by K.B. St. Louis - The Parking Spot
What do you like about our services?

Always good
Shuttles/ drivers are courteous and helpful

Report a concern   March 9, 2026 — Rated 10 out of 10 by Boanerges Saavedra Dallas DFW - The Parking Spot South
What do you like about our services?

The complete service is great.
Thank you,
Boanerges Saavedra

Report a concern   March 9, 2026 — Rated 10 out of 10 by joel yochem Los Angeles - The Parking Spot Century
What do you like about our services?

Online discount and bar code access was very easy.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Diana Slocum Baltimore - The Parking Spot North
What do you like about our services?

Most convenient location and great customer service/shuttle drivers!!

Although I must say that pick up from the airport was not a pleasant experience as the driver was very hard to understand as he had a headset on and we were not sure who or what he was saying.

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.L. Atlanta - The Parking Spot Plus
What do you like about our services?

Minimal shuttle wait times, Overall helpfulness & courtesy of the entire team.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Ross Benton Buffalo - The Parking Spot
What do you like about our services?

Great service. I especially like the fact that they load and unload my luggage.

Report a concern   March 9, 2026 — Rated 10 out of 10 by M.K. Columbus - The Parking Spot
What do you like about our services?

Good place to park. Been using it for almost a year on regular basis. Friendly staff and great shuttle service.

Report a concern   March 9, 2026 — Rated 10 out of 10 by G.G. St. Louis - The Parking Spot 3
What do you like about our services?

Easy to get in and out.

Report a concern   March 9, 2026 — Rated 10 out of 10 by B.D. Pittsburgh - The Parking Spot
What do you like about our services?

I like the under cover parking and the bottle of water.

Report a concern   March 9, 2026 — Rated 10 out of 10 by W.S. Baltimore - The Parking Spot North
What do you like about our services?

quick and easy for a good price

Report a concern   March 9, 2026 — Rated 10 out of 10 by Thomas Smith Pittsburgh - The Parking Spot
What do you like about our services?

I was please with the experience
and have already recommended you to other people.

Report a concern   March 9, 2026 — Rated 10 out of 10 by E.G. Houston Hobby - The Parking Spot 2
What do you like about our services?

I feel safe with the staff on site and drivers are very helpful to those of us who need assistance with our luggage.
Easy to make reservations on the app.

Report a concern   March 9, 2026 — Rated 10 out of 10 by N.E. Columbus - The Parking Spot
What do you like about our services?

Convenient location

Report a concern   March 9, 2026 — Rated 10 out of 10 by P.K. Buffalo - The Parking Spot
What do you like about our services?

Really convenient and less expensive.Very good service.

Report a concern   March 9, 2026 — Rated 10 out of 10 by R.T. Atlanta - The Parking Spot
What do you like about our services?

Prompt service at the parking lot and at the airport. Drivers were pleasant.


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