- Phone: 208-383-1000
based on 11483 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional
Caring
On time arrival, courteous and friendly staff.
Jacob did a great job of explaining everything he was doing and some extra he suggested. He was professional and worked diligently in a timely manner.
Service is excellent, rep is always on time professional and knowledgeable.
fast and done right
Always appreciate the way our carpets look after a visit from Zerorez- best option we’ve ever used!
Very responsive and communicated throughout their work, as I was off-site. The work was well done and the dog smell was completely removed.
Showed up on time, took care of the walls to make sure they didn’t get dinged up and explained all services to me.
The technician was nice and spent real time and effort performing the service.
Robert was very professional and did a great job. Thank you.
Did a great job, very polite, so fast.
Technician was very professional and did a great job. He had to deal with my Mother being overly involved and he handled everything fantastically. My carpets are clean and the smell great.
Both Tyler, who booked our appointment, and Isaac, who did the cleaning, were very courteous and friendly. The carpets look great and we are very happy that there was no "crunchy" feeling after they dried.
Good service from start to finish.
Promo, professional, knowledable
They did a great job, my carpets and smell clean and look new. The gentlemen who cleaned our carpets was quick and efficient. My carpet dried quickly and wasn’t over saturated with water. I highly recommend Zerorez.
Shay
Cody was great. He explained things and worked professionally.
I like how clean the carpet feels when it’s dry. I don’t feel any residue.
Professional and great cleaning!
Your people.
I vacuumed the carpets today and there was a lot of dirt and dog hair picked up from the carpet just after a half of a day of being cleaned
The technicians did a super job. They discussed everything with me. They proceeded to go through with a black light, to see what spots were in my carpet.Then thoroughly cleaned my carpets. They were extremely professional and very nice to deal with. They answered every question I asked.
Thank you for a beautiful job well done!
Best,
Denita
Pre treatment was brushed in on heavy traffic areas. It really seems to have helped.
Great and do a great job
Your technician really worked to get the stains out - carpet looks great
I was impressed that my technician came out again to make sure I was happy with the job and redid the traffic areas until they were as clean as the rest of the carpet.
Was supposed to hear from the owner about color matching stained areas but he didn’t respond to several left messages. Would be nice to hear back as to when this is going to be addressed
Love your Topical enzyme treatment and your service techs are always informative and professional. You guys are the best!
I called to request cleaning for two wall to wall rugs in our home. They had an opening for the next day. Technician, Sabastian, had a opening earlier in the day we were scheduled so he called to see if we would be interested in an earlier time. We agreed. He arrived on time. He was courteous, had a professional attitude and was friendly. He checked the rugs first asking about any issues such as did we have pets, described all options available, described what he was going to do and answered questions. The price he quoted was very reasonable. He first placed bumpers on the corners of all the walls to protect them from their hoses. He was very thorough. No unpleasant chemical smell. The rugs look great. Very pleased.

Great service. My carpets and furniture look great after cleaning by zerorez.