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Customer Testimonials
The representative was very professional even in the face of my new dog who behaved very unpredictably. I got the dog under control, and the technician was very kind.
Our tech was absolutely wonderful! He went above and beyond, and was so kind and respectful of our home! When we purchased this home about 6 months ago, there was definitely a “bug problem” that has driven me insane. I constantly clean, wrap up all food-I’ve even anointed my house and tried to pray these things out! It didn’t matter what I did, I was still having issues. It was honestly at the point that I told my husband I was selling the house and starting over! I explained this to our technician, and he assured me he would be extremely thorough, and told me several times that he would do whatever he had to do to help us. He pointed out a few precautions we should be taking with some openings he found, and assured me he was hitting every spot in my home. Since Josh (I’m pretty sure that was his name) came here last week, I haven’t seen ONE bug!!!!! As of right now, he is my favorite person IN THE WORLD!!!! We absolutely loved him, and I hope he will be our technician from here on out! If Arrow is serious about customer satisfaction, they will send replicas of this man to every customer! It sounds dramatic, I know! But I am FINALLY fully enjoying my new home for the first time since I’ve moved in! GIVE THIS MAN A RAISE! A promotion! WHATEVER YOU HAVE TO DO TO KEEP HIM!!!!!!
Very prompt and professional.
Dependable. Do a good thorough job!
Technician good listener, polite, and makes concerted effort to deal with problem.
Very reliable and always comes out if I need extra service.
Professional and reliable service.
Easy to work with, very professional, good customer communication. Derek has done a great job for us!
Technician is on time and does a great job
They listened and addressed the concerns. The prices were reasonable
Dereck is my guy and he is always very pleasant and polite. He is always willing to listen to all my concerns and questions. I like having the same person each time cause you get to know them and it seems easier to get that bond. If you have different ones each time you have that feeling. He does a great job and I am very happy with him. ( Dereck )
The service person was on time, competent and did a good job. We are very pleased with Arrow.
I trust your people and I think they provide complete service
I’m new to the area and the serviceman took the time to explain what he would be doing and why
Friendly, accommodating, prompt, reasonably priced.
Honest and user friendly.
Jeremy was amazing. Answered all of my questions and was very thorough.
Always get great service from Arrow, Thanks!
Great service for pest in and out. The next day after service saw dead insects outside on porch. Probably would have made their way inside eventually. Technician very professional and courteous. He actually signed my next door neighbor up for termite service while he was treating my home. Glad to get rid of service from company that has a green " T " on their trucks.
Nice representative, good pricing, and quick service. Very easy to work with
Prompt and verify efficient
Super friendly.
Professional and timely, as well as thorough.
Very professional n always friendly always on time excellent service
1. Communication: I have been very impressed w/ Arrow representatives & their Level of expertise & knowledge of termites and the industry’s & company’s treatment protocols.
2. Professionalism: from scheduling to inspection to installment- top notch!
3. Fair compensation: the initial install is the investment and a worthwhile one given Sentricon’s success rate — the renewal is more than fair
4. Considerate employees- Everyone I have come in contact with her just good people
very friendly and professional!
Quick, reasonable, & professional.
Your reps are always very nice and do a good job
Technician very efficient, professional. Seemed to have done appropriate job.
I was a little disappointed in response from office clerk regarding the payment of my bill. I wanted to pay one year in advance. Technician called office for instructions on how to do this. She quoted that I would have to pay the full annual amount of $440. She corrected this when I questioned about the 5% Discount for "Year In Advance Payment". I ended up paying the discounted rate of $418. OK, however I believe that she should have know that and it not be my responsibility to remind her of your rates. Just thought you ought to know, not good image for company.
But, overall very satisfied with Arrow. You doing my pest control, termite protection and now mosquito control.