Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   September 1, 2023 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

You have the best deals on vehicles and Debbie in the Glasgow service department always goes above and beyond to help us!
Report a concern   September 1, 2023 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly sales and quality products

Report a concern   August 31, 2023 — Rated 10 out of 10 by S.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Amazing customer service.
Report a concern   August 30, 2023 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Owen was amazing to work with, he helped me find the perfect vehicle and was super understanding and patient with me. Byron was also amazing helping with the paper work and understanding the finances.

Report a concern   August 30, 2023 — Rated 9 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

First of all, I feel I am treated with respect when I bring my vehicle in.

By the way, I filled out & submitted survey for Don Franklin yesterday.

Glad you guys are in Glasgow; other dealers in this area needed some competition.
Report a concern   August 29, 2023 — Rated 10 out of 10 by K.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Sales people are not pushy about selling you a vehicle and the service is an easy process.

Report a concern   August 29, 2023 — Rated 10 out of 10 by R.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Love the work all do.
Report a concern   August 29, 2023 — Rated 10 out of 10 by F.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Down to earth, friendly, courteous staff.
Report a concern   August 29, 2023 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service techs and advisors are always willing to help with issues and help with understanding what is going on. I do love that I get calls with status about where my vehicle is and what's going on. Always treated well.

Report a concern   August 29, 2023 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and friendly service.

Report a concern   August 29, 2023 — Rated 9 out of 10 by R.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

This is where I bought my car and this is where I’ll have my services done. This is our 5th Nissan and I love our Rogue.

Report a concern   August 28, 2023 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Owen was great! He answered every question I had and was super helpful in making me feel comfortable and informed.
Report a concern   August 28, 2023 — Rated 9 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff quick service

Report a concern   August 28, 2023 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good fast service
Report a concern   August 28, 2023 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very personal, I tell friends all the time about how good Franklin Auto and Jason Alexander goes out of their way to accommodate their customers.

Report a concern   August 27, 2023 — Rated 10 out of 10 by D.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

no pressure
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Owen was great to work with found a car that met my needs, I went to see it and bought it.
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was our sales person and she was AWESOME EVERYONE that was involved with us buying our 16 year old granddaughters first car. We along with Melinda, the staff at Don Franklin
And Lily’s friends who came from Tennessee was in the surprise for her and boy was she surprised. Thank everyone who participated in our surprise for her you made our day and her day.

Report a concern   August 26, 2023 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and quick service

Report a concern   August 26, 2023 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

A1
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was able to make an appointment for service by phone.
Report a concern   August 26, 2023 — Rated 10 out of 10 by H.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

We love our New Nissan Rouge Midnight Edition.
Melinda Thompson was our sale associate and we so appreciated everything she did!
She was so helpful and knew the answers to all of
Our questions we had!!
Report a concern   August 26, 2023 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is really friendly and helpful.
Report a concern   August 25, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Smooth drive. Take me a while to learn all the features. Really liked Melinda Thompson who sold us the vehicle!
Report a concern   August 25, 2023 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always on point and always happens in a timely fashion. People and the service is always top notch!!!
Report a concern   August 25, 2023 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I bought my 2018 Ford Fusion from Melinda Thompson. She went above and beyond to help me find a car. She was quick to get back with me when I had question and when I told her what I wanted and what price range I needed she dove right in and didn't stop until she found me something that fit both. I would recommend anyone I know looking for a car to go see her before anyone else. If it is on a Don Franklin lot she will find it! She is fantastic to work with, and if I ever look for another vehicle she will be the one I contact!
Report a concern   August 24, 2023 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The walking us around to pick out the best car to please the customer

Report a concern   August 24, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is done right and in a timely manner.
Report a concern   August 23, 2023 — Rated 9 out of 10 by G.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

customer service
Report a concern   August 23, 2023 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love my car, I loved the friendly service and the no pressure to buy! There was No pressure to which vehicle I should purchase and Nicholas listened to all of my concerns and what I was looking for! Really impressed with Don Franklin and their team! I will be buying vehicles from there again in the future! Thank you so very much for your time and patience!


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