Customer Testimonials

They are always so helpful. We have bought 3 bikes from them and use them for all our maintenance.

I bought a new bike and everyone was so helpful when answering my questions and ensuring that I would love my bike.

Always attentive to my cycling needs. Very good bike mechanics

We love the hometown bike shop! They're professional, great service, prices are fair and service is quick!

Great service, great people!

They will assist with anything you need. No pressure, just great service.

Great customer support

Murdock's is truly a wonderful bike shop. The selection, prices, and customer service by its expert staff can't be beat. We are very fortunate to have it in the Oswego area.

Good information and very helpful

Good selection of bikes and the service is great

Great products with a large selection. Personalized service with fittings, sales and repairs. These are people who know and use their products. They are bicyclists who care about the customer and the sport. They understand that a customer with a bicycle that doesn’t work correctly, doesn’t fit correctly or is wrong for the terrain is bad for the customer and will turn them off from the sport. The owner Greg, runs a weekly local bike ride where you can test your bike, get pointers from experienced riders and have a good time doing it. This isn’t going into a big box store and grabbing a bike off the rack. This is a true full service bicycle shop.

The owner Greg was extremely helpful and caring with my three year old son to help find him the perfect bike. Excellent customer service and an extremely knowledgeable staff facilitated a very pleasant buying experience.

Great service, good hearts and souls!

Excellent customer service. Thoroughly explained the bikes I was interested in, and let me take bike home to try out. All staff was very helpful.

Great service!

Great people, who are honest and want to fit you with a product right for you, not one that has a higher profit margin. Their service is also great when repairing an older bike. Highly recommend Murdock’s.

I have been happy with the quality of products and the customer service is the best! Greg guides you to make the best decision for you, never pushing you to make a sale. He knows if you are happy, you will come back, and I do.

Always a great experience!!

I have only been in a couple of times and the service and friendliness was top notch. A great addition to our quaint little town. Shop Local!!

Great service, food prices, and a special personal touch.

store is small yet has the necessity you need, has bike shop for repair. owner is very helpful.

Very helpful and will go above and beyond to help you get what you need.

The staff and owner were extremely helpful!
Everyone was very knowledgeable and friendly.
Great bike shop!

Greg and staff are very knowledgeable and friendly.

The service was great and fast.

treated well ,informed , cordial, equipment available

The owner worked with me in purchasing a bike that fit me and my needs. He worked diligently to figure out my fenders for the bike I chose as we could not get in the US anymore. The talented staff at Murdock's, color matched the bike color and painted "perfectly color matched "" fenders for me! My Electra Townie Go, color guava, is beautiful!!
Murdock's selection of bike accessories was nice as well. Looking forward to safely taking my bike on the road! Thank-you Murdock's.

the hole experience and super friendly employees is why we purchased our bikes. And a big shout out to the owner Greg Mills.

Service was great! Very knowledgeable staff and very friendly!

Excellent service for my son, who got a new bike. The associate was very engaging and helpful and interacted very well with my 5 year old, it made his day!