Customer Testimonials

They are very personal and knowledgeable

Friendly & down-to-earth staff that are not pushy, and great quality products.

Great place

Personal, friendly service. Name brand products.

The employees are super. Very friendly. Great place, fair prices.

Name removed

Personal service. You really try to match your customers with the right bike.

Efficient, friendly, and capable staff.

Friendly merchant

Great customer service! They don't try to sell you something you do not need, Honest.

Personal service

Always takes the time to talk thru the product, excellent customer service. Shows a real passion for the sport and compassion for their customers.

We brought in 2 bikes with multiple issues, some popping up after the fact. Your team made sure everything was taken care of in a timely manner with no issues, and kept us informed along the way. Will definitely recommend your shop,you guys were amazing!

Friendly staff. Quality Service.

Small business that remembers customers, even after years between visits. Love this place!

Great service and products

We can't imagine any other business where we could get the personalized service and thoughtful suggestions that we have received at Murdock's. Thank you!

Very personal and friendly and knowledgeable
Prices are fair and Greg will go the extra mile to find items for you.

Excellent service. I drove from Manlius to Oswego to pick it up. The bike was ready do go with prompt and friendly curbside pickup. I will shop there for more bikes.

Amazing job on my bike overhaul, thanks again.

Local and very helpful and patient and kind staff.

The service is excellent and the shop owners are very helpful and pleasant, making Murdock's my top choice for bicycle maintenance and related purchases.

:) Love you guy's

Very helpful for a person easing back into cycling in adult life. Very knowledgeable and pleasant staff.

Local, subject matter experts....

Super responsive over the phone and email, even better in person. Great service, thanks Greg

Patient and thorough in answering questions. Good variety of items overall

The owner really knows his stuff. Any question you ask, he has an intelligent and helpful answer for. He genuinely wants you to find what is best for you, and is helpful in aiding you in that process. High quality products.

Excellent service and very accommodating. I had my bike shipped and I don’t have to worry about anything, it was all taken care of.... Thank you so much

I'm very happy because of Murdock's. Greg's customer service means as much to me as my new bike. And it's a *really* nice bike.

Greg is awesome and makes me feel like family. He knows me and what My sweet trixie girl needs. We are so lucky to have such a great asset in our community. We just need more friendly motorists to bikers.