Customer Testimonials

Knowledgable and friendly service

Great service, reasonable prices, friendly people.

Greg is always very helpful and takes all the time needed to get you what you want!

The staff are cool guys.

Always helpful and willing to take the time to answer questions when we come in. Love the fact that we are dealing directly with the owner.

Greg was great! He helped fix an issue with my Trek! Great customer service! Highly recommend

Good selection of new and used bicycles as well as parts and components

Quality products and great bikes . The service is very good and affordable!

Very friendly employees. Well versed and knowledgeable team in the repairs and service department with great communication and good turn-around time

Graig and his team helped me out with 2 bikes I brought .one was beyond repair he helped me fi d a good fit for me and even lowered the price.Good people thanks for your help

Best service around! Great, high-quality selection of bikes and accessories.

Murdock's has a wonderful selection of products, good prices, and unbeatable customer service! Greg goes out of his way to keep his customers happy, and returning. Great shop!

customer service and pricing is excellent

Amazing service and a respectable amount of products, especially of higher quality.

I love Greg’s attention to his clientele. Amazing customer service. He also gets excited by (my personal) testimonials because he’s a biker and understands how wonderful it feels to go out on riding adventures.
As far as the merchandise is concerned, top notch. Only the best.
I’m so glad this business is in my hometown!

Murdock’s has been a staple in Oswego my entire life. Great service and even better guys that greet you at the door and would give you their shirt off their backs! The best in the business 🤘🏼

We have taken bicycles there to be tuned up for a couple of years and this year I finally purchased my first trek. It's a great bike and Greg was so helpful. He never tried to push me to buy more than what I needed and helped find the color I wanted.

Greg was super nice and highly professional. I love shopping there. I highly recommend this amazing shop.

Great service! Thank you!

How friendly he was. I'm looking forward to going back for all of my outdoor adventures

Excellent customer service!

Would highly recommend

Very friendly, very professional very courteous

Friendly staff and great customer service, made the experience awesome!

Prompt, friendly, affordable experts.

Just great people! Very helpful and knowledgeable.

Very personal and personable service. I felt that Greg had my best interests in mind in finding a bike that was right for me.

Personalized service

Excellent service. Took the time to show and explain to my wife and I different bikes. Took the time to properly size us to the bikes. We decided to both get new bikes and outfitted with accessories and safety gear. Great experience.
Would highly recommend if you are looking for excellent service and quality equipment.

Greg was truly a pleasure to have walk me through the process and was very knowledgeable. Didn’t pressure me at all and when I was ready to purchase a bike he went through every step to make sure it was the right purchase for me. Highly recommend!

Very knowledgeable and friendly. Took their time to explain all of our options and when we choose our bikes made sure they were a perfect fit! Definitely have lifetime customers with us!!