Customer Testimonials
You deliver on time, by the way, pls check to see if |I am due for refill. Name removed 65 Simon Rd Waldoboro ME 04572
Fast service
Been using Down East Energy since 1980 when company was Brunswick Coal and Lumber. Purchased my home material from them. Have always had good service from Downeasr . Will continue to use them. Highly recommend their products .
Mostly you have been very helpful, the when my furnace stopped working during the night, the repair man did not come until late in the afternoon the next very cold day.
Very speedy and alway there to talk to great company
prompt service
Friendly customer support every time I called.
Wrong time. You never have to run out of oil. They're just great.
Professional service
Automatic delivery, great service.
Excellant customer service!
Fast and friendly people.
Whenever we have had a problem the Brunswick team have answered our questions and helped to solve the problem. They are always pleasant and professional when they deliver the oil.
When you have auto delivery and yout website shows me 19%,, I still find out a ticket to refill hasn't put in, so I must call, kind of defeats auto delivery.
I like being able to track my account online. Also the staff if very helpful when I need to call in for help or questions.
Two great fuel delivery guys and a helpful person at Downeast who helped me with my credit.
Very friendly and courteous when I called on the phone
My recent concerns were resolved quickly and professionally. Excellent customer support. Thanks
I like the products, although not too infrequently services are not as expected.
Automatic Delivery and budget payment plans
Our solar array is wonderful, and the new power wall has worked perfectly so far during several short outages. It will be interesting to see how the system works if we have a multi day outage. All of the representatives, installers, etc. who have worked with us have been great.
Downeast Energy was very responsive when we had an issue with our furnace. They delivered propane and services the furnace within hours after I called.
Had a date to drop off our propane tanks and they came earlier than schedule (thank you Jeff!) Great Customer Service which is sadly lacking these days. Very knowledgeable and goes beyond and above to assist the Customer with their needs. We are grateful and thanks for being there.
James
Great support!
Responsive.
Rachel was very clear and helpful in explaining our pricing options. She convinced me to shift to the fixed delivery plan. Thanks!
quick response to needs
On time service
Excellent Customer Service !
Good customer service, reasonable prices. Great deal on the service contract.