Client Testimonials
There is almost nothing better than having my feet massaged. But, the masseuse’s at Kume do the most amazing head rub that relaxes my soul before they even reach my soles. Quiet, sounds of the sea faintly taking me to a place where I float and release all the tension in my body. So, yes, a 10 for an experience I have been enjoying since they opened their doors. I just wish they would open an outlet in my neighborhood in SF. Love this place!
Everything was lovely and the service was amazing!
Wonderful experience
Community-based business Courteous staff, very relaxing .
Staff are friendly and professional. Ken is amazing and focused on all areas that needed some extra attention. I walked out with significantly less knots than when I came in. I should probably schedule regularly.
Actually, what I “didn’t” like was that it was 10 minutes short of a 90 minute massage and I was offered no discounts or credits. Kevin is a great masseuse. I really liked him. I think the woman at the front desk should have offered me a discount or a couple of free gummies…Something….
I love the friendly and calming experience that I have every time I come and Charlie knows how to find and address the tight areas of my body and I leave feeling sooo much better.
Easy to schedule and great deep tissue massages.
I love Kume! Great prices, get service, great massage!
My only concern last time was Charlie smelled a little like smoke at the beginning. It wore off, but I think he’d just had a smoke break. I noticed when he was rubbing my back when I was in the chair, so I think it was his hands.
A relaxing experience every time
Tiffany is the best 🙌🏼 I feel so smooth and relaxed.
Fantastic experience with Scrub, coconut exfoliate, scalp scrub and shampoo.
So well worth the time and cost.
I just broke both my feet and this place is disabilities accessible and accommodated my needs very well. They give you a great body map allowing the client to circle focusing points and cross out places in the body to avoid. We propped up my feet and I was able to get a massage.
The service was excellent from the moment I scheduled the appointment. I enjoyed the ambiance, and Ken provided fantastic service!
Ken and Kevin are wonderful! We love Kume!
Easy to book an appointment, services are prompt and excellent
Good
Relaxing, clean, aesthetically pleasing
Great massage for tense muscles
Carmen did a wonderful job, I am excited to come back!
Consistent excellence. High value at the member price. Excellent therapist, excellent scheduling administrators. Thumbs up. I am a Lake Merritt local of 15 years. Wonderful staff.
Super professional
Amazing body scrub from Tammy! Will definitely be back.
The spa was very clean, and had all the amenities needed. The guy at the front desk was really nice, and very knowledgable. I will be going back for sure
We had the Cryo and a 30" foot massage and both were excellent.
The music wasn't working on the Cryo and it took a while trying make it work but it wouldn't. The attendant (forgot his name) held his phone up to the speaker and it was fine.
I don't like the announcements or 1 minute and 2 minutes, but it was ok.
Foot massage and sanding/scouring was really nice!
If I lived nearby I would be a regular; I live 1/2 hour away and will return ocasionally.
Reflexology with Ken or Charlie is the best
Jeff was great. I went in for cupping after I had thrown my back out and was experiencing some pretty intense lower back pain; he really worked into my muscles all along my spine. I feel 20% today (two days later).
Thom is great
I carry a significant amount of stress, but I managed to find a moment of tranquility for at least a day. During this experience, I closed my eyes and felt a sense of carefree ease. The chairs were exceptionally comfortable, providing a sensation as if I was seated on a cloud. Thank you.
The reception staff is very responsive to requests for services. Massage team is exceptional. The foot massage area and private rooms so well coordinated and designed.