Customer Testimonials
Great experience and service guy is very good and helpful
Professional, prompt, courteous and effective!
The technician is very nice. I am very pleased
with how quickly my bug problem improved.
Kevin is kind knowledgeable and thorough
I like your professionalism. Your staff respects our property. Your office gives us an automated message of when you will visit our house for treatment.
Personal service with explanation of what the technician is doing with the visits.
Friendly. Offers the services needed for our home. Helpful! Thank you
Service is great. Always great customer service and communication.
very precise in the extermination field
prompt, professional service from Trey and Jake. Transparent communication. Courteous staff on phone and email always. Would highly recommend.
Courtney Spencer has great communication and always does a thorough job.
Clear receipts. Excellent, reliable service. Reasonable pricing. Friendly workforce.
Excellent customer service!
Very good technician. Thank you.
Promptness, Customer Service
Very efficient and on time
Service as per our needs
timely, polite, thorough
You do a great job. We do not have any pest problems.
great
Reasonable rates; dependable service; good follow-up and explanation of services provided.
Y'all do a great job of keeping bugs at bay, as well as taking care of our wildlife needs.
Very professional service... Listen to all of my concerns and provide me with useful information..
Russ is a great tech. He always answers my questions and is so kind. He puts his shoe covers on and treats my home w respect. Glad Russ is with Northwest and serves my area!
Always professional! Called before arrival. Thank you for your service!
Shelby
Friendly, capable and well organized staff. Quite knowledgable.
Your technician is aways very professional and knowledgeable
The techicians keep you informed on your appointment day about arrival time, are thorough in their work and are very courteous and friendly.
Thank you to Lucas and John for saving our house from the rats again. We intended to sell our home last fall so our coverage with NW ended, but when the house didn’t sell and we decided to keep it, I gave NW a call and of course rats had made their way back into our crawlspace.
The problem is now rectified and I feel at ease knowing NW is here to keep our home clean!
It was very easy to reach a person to talk to about getting a termite letter; they were able to give me a sense of scheduling availability then; the actual process was clear throughout; and services happened as scheduled.