Customer Testimonials
Everything
Great company. They do a very good job.
The people are great. They ask me how things are and the concentrate on whatever I tell them. Whenever I see any thing in the house it is dead. Invoices and auto pay are great.
Everything! Professional Service and very Professional people!
Really nice man corrected my bee problem and it is working so far!
The efficiency of their team members and thoughtfulness.
Very professional company
Always contact us by email to verify an appt. call when they ae close Very professional Promote Northwest Exterminating very well
Kevin Brown treats our home and has for a while now. He is a great listener and takes care of any and all pest problems we have. He never complains and always just tells me to call him whenever needed! I sure hope his territory never changes! Just an all round great guy!!
Great service
Your tech is knowledgeable and works hard to ensure good service and results
Easy to schedule, shows up on tome, effective.
I am a new client and everyone that I have dealt with has been very helpful.
Good product by good people.
The technician took the time to answer my questions and also asked where the problem areas were and spent extra time servicing those areas.
Roddick is fabulous, he does a great job, listens well, & really seems to care about fixing the problem.
Very professional and asks if we have any issues. Does a great job. Very pleased customer.
Everything. I had Orkin at my last residence and I now know the difference between a good exterminator company and just an exterminator company. You guys are top notch and I will never go with another company again. Thank you for your professionalism and concern.
Technician clearly explained what he was going to do and told me what to expect afterwards.
Our tech, David is awesome- always courteous and professional. I especially appreciate that he calls or texts when he is on his way over, despite the 2 hour window. The customer service reps are also very good.
Your company is VERY pricey and we have often considered switching to save some money. The only reason we haven't switched so far, is we see there's not much attrition/employee turnover and we try to support employers who treat their employees well.
However, if you're going to ask a customer to take time out of their day to complete your survey and leave a comment, you should have two different questions- a rating for the company overall and a rating for the specific tech. That way I didn't have to re-do this review.
How about a 5% discount for customers who have been loyal to your company for over 10 years?
Very responsive
Matt is an incredibly thoughtful and thorough rep. Love having with him as my guy!
The rep is very personable and takes care of any issues we have.
Excellent, professional staff! Very customer-oriented and responsive. Love that they use green products.
Great timely service.
Been with Northwest for over a decade now. They always provide stellar customer service and I know all the techs they send by name. I highly recommend this company.
Adam was very thorough and informative on this first service.
The service is always thorough and prompt.
Brad is always so friendly and able to explain and complete the services quickly and efficiently. The customer service reps when I have needed to call to schedule have always been friendly.
Dependable thorough and knowledgeable