Customer Testimonials
Brad was awesome! He picked up the bird feeder that had fallen in our yard. 10/10
Northwest services my townhome community and they are always my go-to for insect issues. I really appreciate that they are always available by phone and I can always get a technician to come out in 1-2 days. Technicians are always on time, work quickly and often explain why I am seeing critters (usually due to changing seasons) and where they are spraying and why. Really great service overall.
Always on time. Technician very professional, but friendly. Randy does a great job maintaining my lawn.
Well, the moles are gone!
Excellent service. So good that we bundled pest and termite protection plus lawncare.
Dependable and Devon
They are prompt, courteous and very professional. Dependability is important to us and we have that with Northwest.
Prompt customer service
Quick response to problems
Always great cooperation response and service
Great service
Consistency and results.
Very professional. I have used them for over 14 years and have had the same amazing technician for the entire time. That speaks volumes for any company. They are courteous and very accommodating when scheduling service. All questions are answered by knowledgable technicians. Any call back service that I have requested has been handled promptly and efficiently. I would highly recommend them.
Our technician Zach is just absolutely amazing!! He is friendly, kind, and professional, and he always listens to any concerns we have and works toward a solution. He’s the best!! You have a wonderful employee on your hands!
You are always helpful when we have questions or concerns about our lawn and very quick to come out to check on the problem. Your technician recently was very helpful when we had a problem with army worms, which saved our lawn from further damage.
Reliable and complete.
Service is great 😊
Consistent and reliable. Our technician is always helpful when asked and performs his responsibilities without disruption to our business.
Response time and effectiveness of treatments
Great
We are extremely happy with our technician James. He is communicative, responsive, helpful, and does a great job!
They always answer the phone and prompt on making an appointment. The exterminator, Zach is very polite very friendly and always asks if we have and problems he should address. Good Company!
Thank you Mrs D. Privette
Devon is a wonderful employee. Always courteous and willing to help address any issues
On time, great service, easy billing and payment methods, good follow-up/service with any questions or concerns.
Good service for both insects and moles/voles. They are very attentive to making sure we have no insect infestation. They call ahead and are on time as scheduled. We’ve had their service for the past five years.
Very professional and organized
Grass looks great. Consistent Service. Never a concern,
Courteous technicians who always ask if I've had any pest issues. Also appreciate the courtesy call to let me know techs will be coming so I can arrange my schedule to be at our kitchen for the scheduled appointment.
The service technicians are thorough and cordial and the customer service representatives are professional, cordial and listen to my needs.

Timely and quick to address problems