Customer Testimonials
Service people are friendly and professional.
Joe is a great exterminator and person. We enjoy having him around.
The two gentlemen were very professional.
Service techs listen to concerns if there are any, and always offer to return if an issue arises.
Jace is my Service Rep and is terrific. I always get a text message or call when he is about 10 minutes away from the appointment that was set up in advance. He is thorough in surveying the outside, and inside of the house, when needed, and always asks me to touch base if I see issues between appointments. He explains any issues he may see and any future recommendations to control pests. I've been very pleased with Northwest Exterminating since I bought my house in Villa Rica in 2024.
James Golden does an excellent job!
Service provider is prompt, calls before he arrives, and explains the service he provided.
They show up as scheduled, or advise in advance if a change is required.
Randy has been our exterminating technician for a while now and we hope we get to keep him! A few months ago, he saw evidence that we had bats in the attic! He got a specialist to our house very quickly and he took care of the bat issue (no bats were injured- they just went somewhere else when they couldn't get into our attic anymore!). This last time Randy was here, he noticed that our metal roof was leaking just a small amount where a screw was used to hold the roof onto the wood, so we are in the process of having our 26 year old roof replaced. He's a very personable young man and notices things (like the bats and water leaks) that we would probably never notice, and we are very appreciative. We hope Randy will continue to be our technician for a long, long time!!!
Bobby is always extremely helpful and does a great job
Bradley does an outstanding job. He goes above and beyond to serve his customer!
Very Professional and Trustworthy
Nic is very responsive and does a great job
I am satisfied
Great customer service!
Shane Burke is awesome. He always listens to my concerns and takes care of them.
Mr. James Golden does the quarterly treatment at our residence. And Bradley Howington does the monthly treatment at our rental house. Both are super nice and very professional.
Rob is great. He calls before he comes. All of my questions get answered.
Outstanding customer service. Our expert tech, DJ, is wonderful. Any time we have questions, he is patient, explains everything, and is so responsive.
I even love you voice message greeting--and that is a one time ever for any company.
Always calling/texting before arriving.
The service people are always very mindful of your home, they put on shoe coverings and follow your requests. They are punctual, call and let you know when to expect them. If you need extra service because of an ant problem or any other problem, they will come again and re-spray. We have home, mosquito and termite service and are very happy with your company. Mark is an excellent technician.
Simple fast easy
Prompt, courteous
Professional and prompt service.
prompt efficient service
good protection for our home
competent and friendly technicians
Prompt and professional
Every 3 mts
Everyone I’ve dealt with is very friendly and professional. I’m extremely happy with the results I’ve seen in my lawn in the last five years. I’ve recommended Northwest Extermination to family and friends. Thanks to all.
so far so good