Customer Testimonials
Communications, quality and timeliness of services is top notch. James is a real PRO!
The scheduling reminding me my appointment being able to call them back any time
Communication is excellent as well as the service provided
The consistency we have with our amazing technician, Joe Murray, is probably the biggest factor. When we first engaged with you, we often saw different technicians and that was very frustrating. Your communication is really excellent, too. Both on the inside staff and with our technician. The results have been excellent considering where we started and how we’ve been able to maintain great results despite challenges with our older home. We love Joe personally and professionally - he’s definitely someone we would want on any project we’re involved with - not just pest management.
We have not had any issues with roaches and ants since we signed up and termite treatment seems to be working, no signs during last inspection. Last year Mesquites season was an improvement… still some but not nearly ans many and same with carpenter bees. Staff is Always friendly and respectful of our property, notify us in advance of service time and date so our pup is in and on time. We Are Very pleased!!! Thank you!
Friendly, competent and good products
Dahl was friendly and knowledgeable. Very service minded and efficient.
Thank you for the vissit and home treatment. DGilmore
James, our technician, is always friendly, thorough and professional.
Prompt and professional
On time and communicates well
Efficient and friendly
Always respond promptly to any issue
You can schedule services whenever needed
Let us know when coming and show up on time and take time to listen to our needs.
Very professional and detailed to the needs.
We like that the scheduling fits. No guessing when service is required. They also keep us informed with updates.
They do a thorough treatment service 🪲 to kill all 🪳 🦟 pest ⚡
Customer service!!
No issues with the service!
I have found Northwest Exterminating to be trust worthy and dependable, office staff is friendly and always willing to help.
Thanks to all
great customer service - services in general very good
Thorough and dependable
Friendly,professional techs
Thorough!
On time and very thorough
Every person has been polite and explained exactly what they were about to do. When the most recent job was finished, the young man told me the job was done and he was on his way. I appreciated his “checking in” with me when he finished.
Audrey is the best. NW sets a day for treatment, Audrey always calls in advance. Works quickly and is always friendly. Asks about any problems and offers solutions when needed.
Quickly in and out. Very professional.
You’re guys are always very professional, on time, and take great care of our concerns.

Customer service is always excellent. Everyone is always so nice and communication is excellent.