Customer Testimonials
The carrollton office is always willing to work with my busy schedule. The service tech is always friendly and professional.
I am so impressed with Travis! He was excellent, professional, and knowledgable.
Ability to speak with a person and scheduling service.
Techs are very nice, prompt and knowledable.
the associate pays attention to details
The service technician was very professional, knowledgeable, and friendly. He answered all our questions and serviced our home very thoroughly.
Tech Rep is very friendly and through. Always let's me know he is here and ask if I have and questions or concerns.
Office staff is always available to speak to me on the phone. I never have to leave a voice message and wait for someone to call me back. And MOST OF ALL, I don't have to enter all my requests online and wonder if I will ever get a response! I can get immediate questions answered about billing or getting messages to my service rep.
To me, the personal, professional and immediate service I receive from Northwest is the TOPS.
Audrey is always very professional and thorough when she treats our house. Your whole team is terrific.
Such quick customer service and so personable!
Great people we are very happy
They always show up and do a wonderful job, and they always call before they show up.
They are kind and thoughtful a d always call to see if I experiencing any issues at my home.
Demetrius was a fantastic guest in our home. He felt like one of us. He was courteous and respectful. He was very cheerful and happy, humming as he sprayed our inside area. Took his time to complete the outside work.
Friendly professional service
Mr. Brad is always super nice and sends a heads up text message before each appointment. My pest control works! I never have bugs and when I do start seeing spiders or earwigs I’m able to call and have a between service done with no issues. The price is very reasonable!!! Cheaper than anyone else around Huntsville!
Very nice and professional!
Jerry my technician is awesome he goes above and beyond. He's definitely sets the standard.
We like the people who treat our house.
Show when you say you will
Have been a customer for 25 plus years and have always been completely satisfied!
Mr. Joseph Murray's professional demanor and service.
Friendly associates and good communication
Friendly, Reliable, Flexible, & Effective!!!!
Excellent from the start. They checked first to see what the problem was by checking anywhere that might be a potential way for pest to enter the home. Then offered different options to solve the problem. Once an option was chosen, the team went to work and I do mean work. They worked tirelessly until the job was completed. Professional and courteous is how I would describe each employee including the office staff. The work was just completed, and so far, all is good. I have not seen or heard any more pests. They will follow-up in a couple of weeks to make sure everything is still good. That is what I call good service. Thanks to the entire team!
Technician very friendly, efficient, and knowledgeable.
Results exceed my expectations - no bugs.
Joe! The best, most efficient and nicest technician!
Northwest employees are all so nice, responsive and professional. They keep my home free from pests and respond quickly if I have a problem of any kind. They sweep the outside of my house with a long duster pole to get any spiderwebs down and just go above and beyond. I would not hesitate to recommend them to anyone.
You schedule a consistent recurring visit and if pests appear in between, I can call for interim services. I had a wasp issue inside two rooms of my house and the technicians tried various ways to locate the entrance points and various treatments. Although it took about 2 years, they finally eradicated the insects. The people with whom I have communicated within the company have always been polite and very willing to help.
Very thorough and got the job done
Your service lady was excellent. She went beyond what she had to do to make sure I was pleased with your service. Thank you!!!!!