Customer Testimonials
customer service
I genuinely appreciate the level of professionalism and attentiveness offered me -- by both the Manager and Technician, as they worked quickly to address and resolve specific issues related to the pest control needs of my rental property. I can honestly say that I have never worked with a vendor where the level of customized care and expert integrity were so apparently demonstrated. Clearly, the service center manager (Alec Moran) is committed to ensuring that his customers receive the level of quality services and support needed and consistent with the high standards of the Northwest brand. Northwest has provided pest control services for my primary home for over 2 years now; I have every intention of retaining their services and would not hesitate to recommend the company to others.
The service is always performed at the stated times, the staff in the office are very responsive to questions and scheduling, and the service techs are very professional and personable. I've been using Northwest for about 7 years and have always been satisfied with their work.
Effective, professional, and reasonably priced
the people who do the work are very thorough and are happy to go around the inside of the house and they do a good job and are very accommodating.
Efficient, reliable, friendly
Very responsive and excellent technicians
Very professional and on time!
We appreciate all of your services and providers.
i find it extremely difficult to find my bill..Doxo never tells you amount due
On time and takes the time to listen, keeps us updated on what’s going on.
Easy to work with
Every time it’s Pest Control time, they call me so we can setup appointment. The same person hasn’t coming since last year. The price did increase a little more, but so far everything is working out.
The service was quick and the technician was friendly and professional.Additionally, there was no smell of chemicals.
Great customer service, pleasant knowledgeable technicians (Keith and Mike), very helpful during termite debacle, $5 gift card was unexpected
Very responsive and friendly
Professionalism, on time service
Professional, on time and courteous.
Excellent service!
consistent service.
Neighbor
Friendly and informative.
friendly & helpful young man. great services. Casey.
Timely in coming out. The technicians are knowledgeable and friendly.
Thanks to Casey Goodenow he did a wonderful job for me.
Courtesy and thorough service
Friendly and knowledgeable service agents, no hassle getting a second visit if needed at no extra cost, and the chemicals used have little or no odor and are very effective.
Very informative suggestions .
Thank you very much !
On time, good communication on work being done, nice employees.