Customer Testimonials
Very courteous, prompt, and efficient service.
You are very on time and can find you if I need you.
Great service and great people!
Marvin was very detailed and explained the process step by step. If needed for a return callback they will return to complete what needs to be done.
Y’all do great job at our church. Thanks
I really gave this rating due to the John who was my technician. He was always friendly and had amazing customer service. He explained when I had questions. I was made aware he will not be serving my area. I do hope who ever takes his place is just as great as he was..
Polite expert employees
Easy scheduling .
My service technician is personable and knowledgeable. Your office staff is pleasant and knowledgeable.
Flexibility
Courteous service
Always on time.
They have kindly friendly service and do far no critters.
Good work
I like that I was given a 2-hr time window and I was notified with an ETA. Also, the technician was very personable and professional. He explained the service I was receiving and answered any questions I had. I would definitely recommend Northwest to friends and family!
The attention to detail that I get from my Technician.
Perfessional service Thank you
Casey does a great job! Very professional and polite!
Quality service
Professional, friendly, thorough, on time, courteous!
Good service
Casey is very friendly, thorough and knowledgeable.
Service tech does a great job.
People that work there
Service techs are good at explaining to you what they are doing and will tell you about their inspections and any problems they see.
Your employees are very helpful and do a great job at my home!!
Very reliable and effective. Friendly office and field personnel. I used to have a good many cockroaches as I live near woods, but now I almost never see any at all.
Before you were called Northwest exterminating you were Piedmont Pest. I started my relationship with that business almost 30 years ago. Throughout those years, they have helped me with your run-of-the-mill bugs as well as snakes and hornets nest. I live in the woods, more or less. Not only have I always been able to count on any problem to be handled professionally and competently, but I always know you will respond quickly if need be. I even remember the name of the older fella that used to service our house 30 years ago. You always have wonderful people working for you.
On Stephen’s last trip to service our house I happen to mention to my neighbor across the street what a great company you have. He said he was going to call. I hope you can have Stephen visit them when he comes to spray our house.
Quality of service. Timely.
Professional
Always asks what we need done if not included in a normal visit.
Been a customer for years going back to when it was a small family business. Always have had great work from the staff even after it was sold to a large corporation. I always receive updates from the office for my services and the field technician at my home now (Casey) does a fabulous job and always keeps me informed of my homes status. Thanks for the great service.