Customer Testimonials
Professional and friendly office personnel and technicians, easy scheduling, convenient payment options.
Rick was waiting for me when I pulled up to the house. He is always on time, and this time, he was a little early! Thankful for him being punctual because I had a meeting to get to after he was done. He quickly handled the interior of the house, and before I knew it, he was outside. I enjoy having conversations with Rick and it's very cool to have someone who has been coming to the house since we moved here in 2017. He knows us well and has great customer service!
Always on time and always notified ahead of time reminding me of scheduled appointments. Good about leaving bug traps for my wife!
Good professional worn and communication provided
Great service. Always willing to answer questions or concerns.
Friendly workers and leave me any notes that I should see
Northwest Exterminating has been great as a provider for pest control and termite coverage. The sites visits have been without interruption and I've noticed a significant reduction in the presence of pests in the house over time.
I always appreciate that my ant service is on time and completed accurately with the best service experience. Great job as usual Rick!!!!
Thorough
Personal attention from our Technician, Dedan
They always call when they are going to be at your house.
Just recently, the neighborhood developer has landscaped the courtyard in front of our residence. Can you please send someone by the reinstall the (2) bait stations along the front of our property. They are both laying in the pine straw and should be easy to locate.
Thank you,
Name removed
Phone number removed Cell#
You have Great people working for them
The guys who take care of our properties are so super nice. The guy who just did 24 & 25 Clubhouse (I can't remember his name) actually called me and said how nice my rental house was (we just completed a rehab and it's on the market for rent). He didn't have to do that. I'm sure he was busy. But he took the time to say a kind word, and I greatly appreciate him!
We highly recommend Northwest and their service guys.
Prompt, courteous and friendly service.
Very responsive to my questions
Courteous and always answer the telephone with a “real” person
Customer Service is great
Michael H provides excellent customer service. He’s friendly, listens to concerns, snd thoroughly answers questions.
Our northwest exterminator was great. He was efficient and friendly and made sure he took care of our needs for pest control.
It’s always friendly and on time services.
Rashid is always very polite and asks me what pest issues I may have aside from the regular pests and is extremely thorough and takes pride in his work. I really appreciate him and would recommend Northwest to anyone!
Timely, efficient and friendly
On time and take care of problems quickly
On time for everything!
Michael Harman does an excellent job on keeping us "relatively" bug free. This is Georgia after all. And we live next to woods.
Your associate is very trustworthy, respectful, and always been honest with me. Phillip is very easy to work with & talk to. You guys need to buy him lunch.
Devon Cazee does a great job for us and is a great representative for your company!
Technician is very knowledgeable and courteous.
Communication. Reliable. Friendly
Professional.
Friendly and knowledgeable staff. Work is done properly and in a satisfactory manner.