Customer Testimonials
Efficient, thorough, and pleasent
Pleasant and completely professional …
I have had Sawyer service for the past year with no bug issues. Service personnel are friendly and thorough. I appreciate their text messages when they are on the way.
Fast, courteous responses on the phone every time. The best service man! Knowlegable and great listening skills.
Jay as our service technician does a terrific job - we don't get bugs in the house at all thanks to his good works and our quarterly protection plan. And, equally important, Teresa in the Burlington office makes sure that our service visits are well planned and fit into Jay's schedule. We absolutely prefer to have the same service people from Sawyer. Thanks so much!
Animal, kid & environmentally safe
Friendly and knowledgeable.
Awesome customer service from our tech very knowledgeable
Dependable
Asa is always on time and gives a call or text prior to arrival. He does a wonderful job of controlling nasty pests inside and out. We appreciate his wonderful service!
We have had a contract with Northwest Exterminators for the last 3 years and have been very pleased with the service and we have had the same technician for the majority of those years. Our technician, Bill, is super friendly, courteous, knowledgeable and his attention to detail is noteworthy. Would recommend Northwest Exterminators to anyone looking for this type of service.
Julie in the office was great and very helpful. She was able to work with our schedule and move things around so that they were able to get in more quickly. Stephen was very prompt and professional and took care of the problem. Would highly recommend Northwest.
Thorough, friendly, nice and easy to work with
Fast & efficient service.
Great service in regards to our Dehu's from install to warranty. Quick and timely in regards to termite bait stations and 99 forms!
The service person (Bill) and the phone reps are always courteous. I am able to report specific problems with bugs to the office and get a response.
Everything but price
Excellent customer service by Jonathan
Not only do we not see any insects or vermin, everyone is so friendly. Treats us like family! Plus they go over and above expectations. Allow me to explain.
We were in hospital for the birth of our daughter when l got a call that our goats had gotten out of their fence. They're quite resourceful in their notoriously constant attempts to escape, then just see what kinds of trouble they can cause. In this case Jonathan called me to let me know. I was just getting ready to leave to go fix the fence and potentially miss the birth when he came to the rescue.
Jonathan told me where they escaped from. A tree they killed a few years ago was a pivotal corner and had rotted the root anchor away over time, leaving it pretty much just sitting on the ground. On my list of things to do, but l ran out of time. He said he'd fix it if he could, so I told him where the fence post pounder was and some wire, and he gladly did the repair himself and got the two escapees back inside!! What a relief and what a guy!!!
Our house is 120 years old and I definitely don't want to get any termite damage. I randomly picked Sawyer because that was my mom's maiden name. Turns out it was a home run, they really ARE family.
Eternally grateful,
Blair, Emily, and MindyMae Jane Flack ♥️
Had annual termite inspection and the service person was very thorough as he inspected inside and outside of house.
Dakota is always diligent on keeping his schedule time and working with me on my schedule.
He is very trustworthy and keeps me updated on how to manage pest around and in my home.
You should be honored to have an employee like Dakota. Thank you for providing me with this high quality representative. He lifts the Northwest name higher.
Prompt very friendly and calls ahead for appointments.
You are very reliable and get rid of our ant problem.
Good communication about visits!
Timely and effective
Very polite and always addresses any issues in a timely manner.
Bill McKracken does an excellent job every time!
Professional, friendly
Our service representative is very knowledgeable and informative about what he finds when servicing our property. He seems to be proactive in dealing with our pest control concerns.
Asa was great! He sent a text ahead of his arrival, was prompt and polite. Looking forward to his next visit.