Customer Testimonials
It is easy to get in touch with Sawyer. Service tech is always polite and work is thorough.
My technician Jonathan is great. He communicates well, is very thorough and always on time or early.if he is going to be early, he checks in to make sure it’s ok. If had pest services with various companies for over 30 years….You are lucky to have him.
They communicate well, so no unexpected surprises. They all are very customer service oriented.
Response.
Effectiveness
Professionalism
Dependability
Northwest does a thorough job. Our service man, Rabbit, is always happy to say hello and answer any questions
Robert did a great job in a timely fashion as usual. Thanks Robert!
Prompt, efficient service
Scott has definitely a lot of expertise of what he’s doing he was very polite & cooperative. Thanks!
Always on time very polite nice technician great job as always!
The customer service, there is always someone who answers the phone, they are kind and understanding. I have had Austin each time and he is amazing at listening to my concerns and addresses each one of them. He is kind and knowledgeable about his job he does
Very efficient, friendly and always on time!
Customer service is great and Robert does a great job
Tech was great and had excellent customer service!
Great service tech. I do need someone to come change our termite stations - they seem to be inactive and have not been changed in over a year. There are alive termites in them.
Great service as always.
Great customer care and service
Very friendly and professional every single time.
Rep is on time does a good job.
Very knowledgeable and professional
very easy to work with. Very communicative, always a text and/or call with arrival times. Techs are very professional and nice.
Reliable, friendly and professional service always!
Friendly, professional and thorough
Northwest Exterminating always lets us know when they plan to come, thus, giving us a chance to reschedule if we want to. Their service technicians are pleasant and always give us a verbal report on their findings before they leave. Except for an occasional "water bug" in the kitchen we have seen no other pests. We could have them spray inside if desired but I have declined this as I don't want the material sprayed inside the house.
Rabbit always does an excellent job during the quarterly inspections/treatments. He is courteous, efficient and professional.
I really like the nice man who does my yard. He is thorough and concerned if we have any pest problems. Highly recommend!
Excellent account service representative ( Josh)
Friendly, efficient, and professional
Very good communication. Techs are excellent at what they do. Raphael, in particular, is excellent. Prices are in line with others.
The friendliness of the people, the gentleman that comes out is respectful and easy to talk to. Great people.