based on 4663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and great work!
Great service and was fast! My only complaint is that my bangs were not strait. Other than that great.
The stylist was professional, nice and pleasant to talk with and the atmosphere was relaxing. I’m very satisfied with the quality of my haircut and will be returning.
She seemed to be in a rush, she kept checking the time. Although she followed the “directions,” she cut too high on my head with the clippers making it too shorty overall, I hate short hair…. She washed my hat with cold water and didn’t ask if it was ok to adjust the water. The wash was short, much shorter than usual. The shoulder massage just sucked. I could have done better by rubbing up against a wall. She seemed like she had someplace else to be or something was on her mind. I don’t usually get such poor service, I am actually considering it HT er stores since the price is so high anyway.
Appointments on line
Elsa did a great job, as usual.
Best stylist I have had in a long time
The stylist took a very long time prior to my appointment. I waited 30 minutes beyond my original 20 min wait time as indicated on the app. This means that the stylist had already spent 40 minutes with the previous client prior to my turn.
They always cut my hair the way I like it.
Fast. efficient and cost-effective service. The stylist was very friendly and did a great job.
I just appreciated the conversation and the final product!
Stylists are very nice and accommodating to your wants for a haircut.
Service is always awesome. Becky knows what I want soon as I sit in the chair, and is always very friendly! The stores vibe is always awesome as well.
Claudia is an amazing hair dresser and a pleasure to deal with.
I visited the store today for a MVP haircut. Yesica did a great job!
The staff
Great service
The wait for walk ins is very long, if you can get me in faster than 45 minutes, i will come back. thank you.
Haircut service shampoo hot towel head massage and shoulder rub are the best
Mimi is excellent, always has a great attitude and she takes good care of me.
Good, personal customer service and short wait times.
The stylist did a great job, better than expected. I am very happy with my hairdo
Jennifer always does a great job!
I believe the products to be good. And your services are QUICK and skillful!
The wait is short when checking in online. Staff are friendly.
Very friendly did a really good job
Chi is the best barber i have ever had. Listens to what I want ang gives feedback, great at giving tips and advices to how to properly manage th haircut
The stylists are consistently good and friendly. The check in and out process is very convenient.
Efficient service; excellent coordination of the app with available availability of service.
Always a great cut and very friendly hairdressers. Fantastic care products as well.